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Klaben Ford Lincoln

4.9

4,569 Lifetime Reviews

1089 West Main Street, Kent, Ohio 44240
Call (330) 673-3139

4569 Reviews of Klaben Ford Lincoln

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August 19, 2017

"Roscoe!"

- SPrice211

Roscoe came to the rescue! I was in need of a new car that fit my situation and Klaben made it happen. They are honest and straight forward. They don't waste your time. If you're not going to Klaben in Kent you're doing it wrong. Ask for my man Roscoe, he will get you set up!!

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Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2017

"Great Job!"

- calepatterson

Great customer service, very friendly and helpful! My family has been buying from Klaben for years and plan on keeping it that way! Thanks for everything.

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Recommend Dealer
Yes
Employees Worked With
Matt Moyers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Bills
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2017

"Great service, process, and value "

- CameronB

Klaben Ford offered a great deal on my certified pre-owned vehicle. Chris Moldas is very friendly and worked hard to ensure the process of purchase was smooth and uncomplicated, handling all details to make my experience more comfortable. I got an excellent car at a great price and all the people at Klaben were wonderful- especially Chris.

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Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2017

"Excellent Service "

- Jhaas859

Mona Crooks assisted me with the service of my car. She kept me updated throughout the process. She is always very knowledgable, informative, and professional in her job whenever I have brought any of my vehicles for routine and other maintenance issues.

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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2017

"Wonderful Service"

- lisa.deyoung

I can't say enough about the wonderful service I received recently at Klaben Ford in Kent. It was such a pleasure to work with Kyle Sott. He was friendly and very knowledgeable . He kept in good communication with me throughout the process, keeping me updated on the work involved. Thanks to Kyle and the Klaben team!

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Recommend Dealer
Yes
Employees Worked With
Kyle Sott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2017

"Great job"

- Cindy

Management was willing to work with my budget and they were able to help me get into the car i liked for the payment that i could afford. Everyone in the dealership was very kind and made my experience as pleasent as can be. Car shopping can really get my anxiety pretty high, and they were able to make the experience as smooth as possible.

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Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Slomberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Casto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 17, 2017

"Chris Volk, outstanding pro"

- DJ

Chris helped from the beginning to the end of the process by initially texting me to convincing me the numbers were affordable and in a patient, not pushy tone. very good at customer service.

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Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 17, 2017

"Wonderful Experience!"

- Grateful Customer

We were looking for a used Ford Flex to replace my van. When we arrived, Brandon was very friendly and helpful. We were able to test drive a Ford Flex, and Brandon was extremely knowledgeable about all aspects of the vehicle we were driving, as well as options available in other Flexes. He was never pushy, very patient, and was willing to go out of his way to try and find us exactly what we were looking for in a vehicle. Thank you, Brandon, for a great experience!

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Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 17, 2017

"Love my new car"

- NoProbRob

I was in desperate need of a car so I decided to check out some options. Tim was very helpful and informative on the selection and finding my price range. It was an overall great experience and I would recommend any of my friends or family to get a car from the dealership. From ownership to management to finance to sales was very pleases everyone was professional and friendly

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Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Bowen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terry Colbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 16, 2017

"Recommended without hesitation: Fantastic (ask for Nate!)"

- DixonL2

Excellent sale experience - came from nearly 2 hours away because Klaben had the Certified Escape we wanted (color, interior, options). I read the reviews but expected a "good car dealer" experience,. nothing more. Was very pleasantly surprised, and continue to be, by the sales process, follow-ups, and support. Could not have been more pleasant or "human" during the sale process, noting everything about the car, the tutorial, and the overall deal, even though it was late in the day and several people stayed late to help us. Did have one issue with the car which we couldn't notice during the test drive (it was raining), which was a wind noise around the windshield - a fairly common issue with the Escape. Klaben went out of their way to rectify the situation, checking TSB's and making the recommended repair very quickly. Special mention to Nate (Nathanael Bryant) from Sales, who willingly spent a chunk of his personal time making sure we were taken care of; well above and beyond expectations. The car was done on time, done correctly, even cleaned before the return... AND Klaben coordinated the fix with our vacation travel so we didn't miss a beat on the way out or back. VERY well done, better experience than I've had at nearly any retail establishment, ever. And a special "well done" to Nate - thank you. You've singlehandedly restored my faith in humans and the auto sales/buying experience - and I've dealt with a lot of car dealers, even brands like Mini who pride themselves on such service. Well done.

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Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nate Bryant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christine Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Artie Gissinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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