Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,556 reviews
Peaceful and friendly!! From start to finish, Doug was great from the beginning. I wasn't pressured at all. I was treated with respect. He came out of the gate with his best From start to finish, Doug was great from the beginning. I wasn't pressured at all. I was treated with respect. He came out of the gate with his best price and it was very good. I will recommend everyone come to Doug at Klaben! When you walk into the dealership, you don't feel preyed on and, as a woman, that is nice. I can't say that about any other dealership. And I love my SUV!!! More
Excellent Date Night Experience I had the honor of experiencing Lincoln Date Night, an exclusive opportunity to enjoy a two day test drive of the 2015 Lincoln MKC and dinner for two I had the honor of experiencing Lincoln Date Night, an exclusive opportunity to enjoy a two day test drive of the 2015 Lincoln MKC and dinner for two at a restaurant of my choice ($100 value). It was EXCELLENT! Upon arrival I was immediately greeted by Don Batten and Jim Bills. Of course I'd called prior to ask was there a catch and what Jim old me was true, there was no catch & no money down or credit card run. Don had me sign a rental agreement threw the key in my purse (where it stayed all weekend) and showed me how to operate the push button vehicle. Don was very friendly & helpful, he answered all of my questions and was very patient. I appreciated the no pressure sales approach and because of that I would purchase a vehicle from them in the future. I work in banking and I know quality customer service and I experienced quality at Klaben. When I returned the vehicle my car was detailed and the gas tank was full....wow!!! Need I say more? Five star customer service for sure! More
First stop of car searching bought a car by end of day JP was so helpful and patient. I went to Klaben having no clue what I wanted and was just getting ideas. I drove a few different cars and fell in love JP was so helpful and patient. I went to Klaben having no clue what I wanted and was just getting ideas. I drove a few different cars and fell in love with the new MKC. I never thought it would be doable, but with the leasing option they helped make it possible for me. JP and the rest were all great to work with and I have been pleased. More
Always above and beyond what I expect!! Everytime I need anything, such as questions about features on my I forgot how to use already (haha) service or simply just want to say Hi, Buddy alwa Everytime I need anything, such as questions about features on my I forgot how to use already (haha) service or simply just want to say Hi, Buddy always is super friendly! Never once has he ignored what I need or want and makes sure whatever my needs are that they are met! I will surely continue to return to Buddy and Klaben Ford!!! Always a pleasant experience! Mona Crooks is just as delightful and always has kind words to say :) More
Chris Moldas was friendly and helpful! I called in asking about an MKZ and talked to Chris on the phone. He was friendly I came in later that day. He showed me the exact car I wanted and th I called in asking about an MKZ and talked to Chris on the phone. He was friendly I came in later that day. He showed me the exact car I wanted and the process was friendly and straightforward. I highly recommend Klaben and Chris! More
Excellent salesman Sean Cross I cannot say enough good about the service I received from Sean Cross. Sean knew I was short on time and not a very patient person. Sean made the ex I cannot say enough good about the service I received from Sean Cross. Sean knew I was short on time and not a very patient person. Sean made the experience smooth and quick. I highly recommend anyone shopping for a vehicle to contact Sean at Klaben. TC More
Highly recommend Klaben and Danny Sawyer!!! I have bought many cars from the Klaben dealerships over the past 15 years and have always been extremely impressed with each experience. This is the I have bought many cars from the Klaben dealerships over the past 15 years and have always been extremely impressed with each experience. This is the second time salesman Danny Sawyer has assisted me in purchasing a car and he is very knowledgeable and very patient!! I would recommend any of my friends or family to Klaben Ford and Danny Sawyer. More
Amazing salesman, Gene Grabiec! Love Klaben Ford! Salesman Mr. Gene Grabiec and his team of financial people helped our family get into the vehicle that most suited our needs! I am very grateful to Salesman Mr. Gene Grabiec and his team of financial people helped our family get into the vehicle that most suited our needs! I am very grateful to get the car I fell in Love with! We are enjoying our 2015 Ford Fusion! Mr. Gene Grabiec was honest with us and we were honest with him. I really feel that he had our best interests at heart. Thank You, Gene, and the rest of the Klaben Team! More
Ask for Buddy When you go to Klaben, ask for Buddy. He is by far the most customer centric sales professional in his field. He understands what you are looking for When you go to Klaben, ask for Buddy. He is by far the most customer centric sales professional in his field. He understands what you are looking for and matches a vehicle tailored to those needs. Unlike others, the service continues after the sale. If you are looking for a low pressure and positive car buying experience...go to Klaben and ask for Buddy. More
Great Experience with Joe! From the moment we stepped on the lot Joe was very helpful and friendly. The process was very easy and it went a lot smoother than expected. Joe helpe From the moment we stepped on the lot Joe was very helpful and friendly. The process was very easy and it went a lot smoother than expected. Joe helped us find exactly what we were looking for and we walked away with a brand new 2015 Ford C-Max. The staff was very professional and welcoming. We are very glad we chose Klaben and we will definitely be returning for our next car. More