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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
993 Reviews

993 Reviews of Klaben Ford Lincoln of Warren - Service Center

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June 09, 2016

Great dealership. Very organized service center. They take good care of my car and time scheduling, and is the only place I would go to for servicing my Mkx More

by BettOH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Bujorian
June 09, 2016

service and service advisor John is always thorough and explains all work that is needed and completed. He always gets me in for an appointment at my convenience. I have been d More

by JOVENALLSR.FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2016

Tires I needed to replace my stock tires. The Service Advisor recommended a great set of replacement tires to meet my towing needs. Very satisfied with the More

by DWILSON23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Eberst, Karl Fauvie
June 08, 2016

I love my car and Klaben. I would never deal with another car dealer or salesman...Mike Urbania. Honesty, courtesy and integrity are their strong points. Reliability is also Kl More

by JUNEDRENNEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2016

service unsurpassed. They go out of their way to be of service even when it might not generate income to the dealership. That is why I continue to come back to buy automob More

by RAY20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, Carl Bujorian
June 08, 2016

Great service The dealership is great but I believe the service department is what keeps customers coming back to buy again. And, I will. Service is quick, comforta More

by MCROYTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 07, 2016

Best Service Ever Went to Klaben Service in Warren, OH and received top notch service from the main man John Renier. I got everything I needed and it was the best. Goo More

by cardriverguy100
Recommend Dealer
Yes
Employees Worked With
Steve Workman
November 26, 2015

Great bodyshop Great techs and great office staff who goes the extra mile to make shore my car was repaired correctly the first time the office staff was really know More

by Charger13rt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kuttesch
August 12, 2014

Klaben Ford Lincoln of Warren is an outstanding dealership! Thank you Carl, Jeff & John in Service & John Repula sales. While shopping, I noticed my "check air pressure" light come on in my Lincoln mkx. I then More

by mkxlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Repula, Karl Fauvie
December 07, 2013

Mr. Fauvie was condescending and flat out rude. When asked about a price of repair he replied, "My guys gotta eat too." After the premium tires he recommended needed replaced in less than two years his More

by Sherry5PZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karl Fauvie
Dec 13, 2013 -

Klaben Ford Lincoln of Warren responded

We value your input. We have taken steps internally to assure that situations like this will not happen again. We invite you back for your next oil change and tire rotation at no charge. Feel free to contact Bill Basista or Mike Urbania or myself if you have any other comments or concerns. Sincerely, Joe Filipovich General Manager Klaben Ford Lincoln of Warren