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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,737 Reviews

4,737 Reviews of Klaben Ford Lincoln - Service Center

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April 05, 2023

Have always treated me and my family very well. I have three vehicles purchased from Klaben. More

by Christopher.charpentier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

This was my 2nd visit and both times she was very helpful. Very nice person , made me feel like I've known her for longer than 2 years. Such a sweetheart More

by Jurtis33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Great service. All people very helpful and friendly. Service is always well done on time. More

by andrade.katherina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Tyler was very polite and knows his stuff. Quick, easy, painless process with great quality. More

by mbujorian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2023

I have been doing business here since mid 90’s and Mona has been my service advisor through the years. I’m very happy with the help and level of service and support I have received here. Look forward to co More

by IMSANDYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

This dealership has always been the most courteous and helpful and every take time I take my car there. It is done right. More

by Rhdurieux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Tyler showed great customer service and was extremely willing to help and provide an excellent experience. He replied in a timely manner to all inquires and follow ups. More

by Tim W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Always a great service and sales experience at Klaben. Whenever I contact them everyone is friendly and willing to help. More

by Sprague88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Can't say enough good things about the dealership and the employees they went above and beyond to keep me updated on how the work was coming on my vehicle More

by killerkiba308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Great service and care of my car by Mario for my first maintenance appointment. Have enjoyed my whole experience with Klaben thus far. More

by Dana B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burghardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
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