Shelby Wiley

Clean, fast. Did what they said. Took care of it professionally and completely clean the vehicle Did what they said. Took care of it professionally and completely clean the vehicle More

by tracer2u Verified Customer Verified Customer

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Always a pleasure dealing with this with Shelby Wiley and this dealership's service department. this dealership's service department. More

by CRAIG.WILMINGTON Verified Customer Verified Customer

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Great service and communication. Big thanks to the entire staff that assisted with my vehicle. Big thanks to the entire staff that assisted with my vehicle. More

by Tim.nida2 Verified Customer Verified Customer

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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Great services, great people, all the workers are very friendly and helpful. Make me feel very comfortable friendly and helpful. Make me feel very comfortable More

by yimike1 Verified Customer Verified Customer

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Mona is always personable and efficient. Great communication. She always is very thorough in making sure my service visits cover everything my truck needs. Great communication. She always is very thorough in making sure my service visits cover everything my truck needs. More

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Klaben did a great job on my 19 Escape's routine maintance. Rob was attentive and communicative. maintance. Rob was attentive and communicative. More

by jcbenchek Verified Customer Verified Customer

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Klaben is all about their customers. Service is personalized and exceptional. Shelby in service is knowledgable and super friendly Service is personalized and exceptional. Shelby in service is knowledgable and super friendly More

by mtdisanto Verified Customer Verified Customer

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I experienced problems with an AC repair on my 2012 Ford Fusion which proved extremely difficult to diagnose and fix and resulted in Klaben Ford having to keep my car for 7 weeks. Sean Bradford and Shelby Fusion which proved extremely difficult to diagnose and fix and resulted in Klaben Ford having to keep my car for 7 weeks. Sean Bradford and Shelby appreciated that this was a most unusual situation and kept in touch with me regularly. I don't think I ever went more than two days without getting a call to give me a status report on the vehicle. In addition to providing regular updates, they insisted on providing a rental car for me once it was recognized that it was going to take an abnormally long period of time to complete the repair. The regular communications and updates that they provided assured me that they had not forgotten about me, and their willingness to work with me on a repair that turned out to be a true "head scratch" speaks volumes about the culture and commitment to service at Klaben Ford. They won me over in every way, and I'm glad to give them an unqualified positive review. Satisfied customer, Roger Taylor Stow, Ohio More

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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