Koons Annapolis Toyota

Superior Customer Service This was the second automobile that I purchased from Emanuel Persaud. He is a class act all the way. I will never buy another car from anyone else. Ko This was the second automobile that I purchased from Emanuel Persaud. He is a class act all the way. I will never buy another car from anyone else. Koons Annapolis Toyota is lucky to have him. Victor Beshidze and Suheil Katan also displayed great customer service. All other departments of the dealership have been great. The team in the service department during the last two years of Toyota Care including Maggie Popham and David Jacobs and even the young man who drove the shuttle service vehicle all gave great customer service. Great Job All. More

My experience was awesome! The service was amazing. Viktor and Emmanuel at Koons Toyota in Annapolis exercised great customer service. They were patient and they were very helpful. I love Koons Toyota A Viktor and Emmanuel at Koons Toyota in Annapolis exercised great customer service. They were patient and they were very helpful. I love Koons Toyota Annapolis!! More

Absolutely Amazing!! This is not your "traditional car buying experience" dealership. The whole experience was nothing less than "outstanding". Suheil is truly a pleasur This is not your "traditional car buying experience" dealership. The whole experience was nothing less than "outstanding". Suheil is truly a pleasure to work with and he made sure I received the best deal possible. My salesman, Henry had the knowledge of all of vehicles and was very professional. The best part is when I signed the paperwork - Viktor had it all printed and ready to go but took the time to answer my questions. This really is the best dealership I have ever worked with. More

Purchased a 2016 Toyota Highlander Everyone was great they really helped me get the car I wanted. They were very patient while I was trying to make my decision. This was an excellent ex Everyone was great they really helped me get the car I wanted. They were very patient while I was trying to make my decision. This was an excellent experience. I would definitely recommend my salesman Henry Reynolds and the whole team! More

Purchase of a 2013 RAV-4 Limited Bought the car with the help of Rich Gallena, I bought a used RAV-4. He was very patient and personable as we worked through the unusual details: car Bought the car with the help of Rich Gallena, I bought a used RAV-4. He was very patient and personable as we worked through the unusual details: car was transferred from another dealership, minor damage was corrected, slow leak of one tire was resolved, and second key was provided and 2 cars were traded in for the deal. A lot of details but all worked well and I would highly recommend Rich Gallena for purchasing a used car. More

Best buying experience ever!!!!! We purchased a new Camry from Brent Clark. I have delayed purchasing a car for at least a year as I did not want to deal with a high pressure sales pe We purchased a new Camry from Brent Clark. I have delayed purchasing a car for at least a year as I did not want to deal with a high pressure sales person. To my surprise it was a very pleasant experience. Brent is so knowledgeable, friendly, and helpful. I would recomnend him to my best friend. More

One of the best car buying experiences of my life Henry Reynolds is all i can say. This guy came in the service building, on a mission. Me being a General Manager i know hiw hard it is create sales op Henry Reynolds is all i can say. This guy came in the service building, on a mission. Me being a General Manager i know hiw hard it is create sales opportunities. He didnt let a slow day stand in his way, he went fishing. I can honestly say if it wasn't for the motivation and dedication that Henry Reynolds has I won't be driving a new car today. Thanks for all the hard work!!!! More

They have done it again We bought a car here from Neal Barrett last year and was very impressed. So when we were in the market for a new car that our son would be driving we We bought a car here from Neal Barrett last year and was very impressed. So when we were in the market for a new car that our son would be driving we went back to give Neal the first chance. We should have known better because he exhibited the same enthusiasm, professionalism, and customer service he did the first time and we bought our new car that day without needing to go anywhere else. In fact everyone we dealt with during this visit exhibited professionalism and customer service making the car buying experience, the thing I probably hate most of all, palatable. Of course this should probably come as no surprise as we consistently see these traits during our service experiences with this dealership since we bought the car last year More

WHERE MIRACLES HAPPEN! I recommend Koons Toyota of Annapolis to anyone with less than perfect credit to experience the MIRACLE I experienced. At Koons I was treated with pro I recommend Koons Toyota of Annapolis to anyone with less than perfect credit to experience the MIRACLE I experienced. At Koons I was treated with professionalism, courtesy and assurance that they would do their very best to work with me. And in the end results Henry Reynolds, Viktor Beshidze and Suheil Katan proved be to outstanding MIRACLE WORKERS OF THE YEAR. I left extremely happy in my "NEW" Toyota Corolla. Please do not second guess yourself or think it can not happen to you. And the total wait time for the MIRACLE EXPERIENCE was 4 hours. They have a large selection to choose from and everyone was very accommodating in a friendly environment. Most of all I was placed in a NEW vehicle with 18% "LESS" INTEREST RATE than the Toyota I traded in. Just an PRIME EXAMPLE of the MIRACLES that's being performed @ Koons Toyota of Annapolis. More