Koons Annapolis Toyota
Annapolis, MD
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Great salesman My husband and I were very pleased with our salesman, Marlowe Simms. He was professional and knowledgeable, and best of all, he wasn't pushy. Marlowe My husband and I were very pleased with our salesman, Marlowe Simms. He was professional and knowledgeable, and best of all, he wasn't pushy. Marlowe helped make our car purchase one of the fastest and easiest we've ever had, anywhere. Would highly recommend asking for Marlowe. More
7 Day Exchange Policy is Biggest Farce Ever I wanted to switch out to a less expensive car after my initial purchase - I was told I could do so (days after originally raising the flag and saying I wanted to switch out to a less expensive car after my initial purchase - I was told I could do so (days after originally raising the flag and saying what I wanted to do) if I put down another $3000-$4000 (I put down $1000 originally). Ultimately, that would've been almost half the over cost of the vehicle. I don't have perfect credit, but did get financed for "X" and then when I wanted to get financed for maybe $5k less when all was said and done, I got a phone call looking for a few thousand more to make it happen. Pffftttt. More
Good Services Koons Annapolis Toyota I treated in a Mercury Sable and brought a Toyota Highlander my sales person was Joe Gross and he was excellent and he told me everything about the tr I treated in a Mercury Sable and brought a Toyota Highlander my sales person was Joe Gross and he was excellent and he told me everything about the truck and I would recommend this dealer to everyone and everyone there was just so nice weather they was working with you or not I would come back again when ready thanks again Joe Gross and Koon’s Annapolis Toyota and please keep up the good work More
relaxed went in got helped waiting area well setup truck was repaired as required and concerns addressed in good time loved that the truck was washed thanks t went in got helped waiting area well setup truck was repaired as required and concerns addressed in good time loved that the truck was washed thanks team More
A very friendly place to buy a car My wife and I went looking for a new Camry at Koons of Annapolis. It was late in the afternoon on a Saturday but that didn't matter to any of the sta My wife and I went looking for a new Camry at Koons of Annapolis. It was late in the afternoon on a Saturday but that didn't matter to any of the staff, including our salesman Henry Reynolds. He took all the time we needed to look at different vehicles and even different models other than the Camry. Once we finally selected a car it was very close to closing time but there was still no rush to get us out the door. Every person we met along the way met us with a smile and a friendly handshake so the whole experience made us feel very comfortable. When we go to buy another car in the future, we'll be going back to Koons Toyota. More
2016 Toyota Corolla LE A most pleasant experience working with Barnea. We got the deal we wanted and left very satisfied. He was very professional, courteous and patient th A most pleasant experience working with Barnea. We got the deal we wanted and left very satisfied. He was very professional, courteous and patient throughout the entire process. Judy Y. More
No pressure Chelsea was awesome, and Viktor was great too. He got me the best deal possible. I feel like I was given a more than fair price. Scott was nice too. Chelsea was awesome, and Viktor was great too. He got me the best deal possible. I feel like I was given a more than fair price. Scott was nice too. More
Emanuel Persaud Emanuel is an excellent, personable, knowledgeable salesman. The entire experience was made stress free. The finance staff were informative and prof Emanuel is an excellent, personable, knowledgeable salesman. The entire experience was made stress free. The finance staff were informative and professional. We will not hesitate to recommend Koons Toyota of Annapolis to our friends and family. I am looking forward to having my new Tacoma serviced at the Service department. Kevin Biggam is awesome. More
Fantastic Customer Service! This was my first car buying experience and it couldn't have gone better! Rich Gallena was extremely knowledgeable about the cars, friendly, and alway This was my first car buying experience and it couldn't have gone better! Rich Gallena was extremely knowledgeable about the cars, friendly, and always gave us honest information. The process went smoothly and he encouraged me to choose the car that fit best with my lifestyle. Over in the Finance department, Viktor Beshidze could not have been better! He answered all of my calls and emails right away and was very helpful, patient, positive, and informative. He worked tirelessly to allow me to purchase the car I loved at an affordable price and gave me some great advice as well! Again, I could not be more pleased with my first car buying experience and I know where to come when it's time for the next one! More
Great Assistance and Service! I purchased our third vehicle at Koons Annapolis Toyota, Joe Gross helped me get into a new corolla. My old corolla had issues and was not about to p I purchased our third vehicle at Koons Annapolis Toyota, Joe Gross helped me get into a new corolla. My old corolla had issues and was not about to put money in an old car. He was so knowledgeable and professional it made me feel comfortable. This purchase was way better than my previous one because my financial service provider Tyrone Cypress was really helpful by working with my husband and I every step of the way, until we had a good deal. Overall the staff was very pleasant. More