Koons White Marsh Chevrolet - Service Center

Never go anywhere else I purchased my vehicle there and have all my work done there too. Very professional and awesome staff. Loved my adviser Eric and he explained everythi I purchased my vehicle there and have all my work done there too. Very professional and awesome staff. Loved my adviser Eric and he explained everything on my estimate and invoice More

Great experience The service team were very knowledgeable and friendly. I felt like I received a good deal on my tires. I'm very happy with Eric Hastmann's professiona The service team were very knowledgeable and friendly. I felt like I received a good deal on my tires. I'm very happy with Eric Hastmann's professionalism and I will be back. Thank you for the great service. More

Service department I have been working with Brian Hastman for years and I know I'm safe with him. He makes me feel comfortable and happy with my service. My wife and dau I have been working with Brian Hastman for years and I know I'm safe with him. He makes me feel comfortable and happy with my service. My wife and daughter come to Koons now because of Brian. Thanks More

Customer experience was great I've been driving for a couple years now & my father has sent me to him ever since I know I am in good hands no matter what. He is so polite and very I've been driving for a couple years now & my father has sent me to him ever since I know I am in good hands no matter what. He is so polite and very respectful, always great customer assistance with Brian I would recommend him to anybody. More

Excellent Dealership I always bring my car for service to Koon's Chevrolet. Excellent service overall. Never any complaints here. Waiting room very nice with coffee and I always bring my car for service to Koon's Chevrolet. Excellent service overall. Never any complaints here. Waiting room very nice with coffee and pastry, comfortable chairs. More

Outstanding Experience I dropped my jeep off last Monday to the Koon's in White Marsh and I had no idea how this was going to turn out because I didn't purchase my jeep ther I dropped my jeep off last Monday to the Koon's in White Marsh and I had no idea how this was going to turn out because I didn't purchase my jeep there and it was extended warranty work. I was worried that my warranty wouldn't cover the rental car and the work being performed on my jeep. After Koon'so couldn't find out what was wrong with my jeep they had to take my jeep to a jeep dealer. Koon's realized that none of my work was covered by my extended warranty not even the rental I had been driving for over a week. They decided to absorb the cost for everything.. They could have forward that cost to me but they didnt. My service guy Eddie was by my side every step of the way. I was so impressed with the level of care they show customers. The service manager was excellent as well. I'm a jeep girl but with this experience I could be persuaded to buy a Chevy. Thanks for everything. One satisfied customer Ms S..Wilson! More

Excellent Service Professional People They schedule my appointments for me, I arrive on time and they do great work. That's all anyone can ask for! Thank you for always being polite and p They schedule my appointments for me, I arrive on time and they do great work. That's all anyone can ask for! Thank you for always being polite and professional! More

Excellent Service Department, Friendly People I have always found Koons Service Department, very friendly, knowledgeable, and addresses all concerns of the customer. Highly recommend it. Brian I have always found Koons Service Department, very friendly, knowledgeable, and addresses all concerns of the customer. Highly recommend it. Brian Hastmann has been my Service Advisor since my first purchase with Koons years ago. I absolutely love his honestly and great customer service. More

Professional service Pleasant service experience and very professional with no ggames. Everything was up front and done in a timely manner. I'll be back for any future nee Pleasant service experience and very professional with no ggames. Everything was up front and done in a timely manner. I'll be back for any future needs. More