Landmark Ford
Tigard, OR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 12:00 AM
Tuesday 6:00 AM - 12:00 AM
Wednesday 6:00 AM - 12:00 AM
Thursday 6:00 AM - 12:00 AM
Friday 6:00 AM - 12:00 AM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 12:00 AM
Tuesday 6:00 AM - 12:00 AM
Wednesday 6:00 AM - 12:00 AM
Thursday 6:00 AM - 12:00 AM
Friday 6:00 AM - 12:00 AM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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It was a pleasure working with Charlie on my Ford Bronco. He updated me regularly and worked with me at each step of the way. He updated me regularly and worked with me at each step of the way. More
Jeff was easy to work with and made the sale process enjoyable and hassle free. enjoyable and hassle free. More
Special thanks to Dave Harder for guiding us through the process of buying a car for our business! Dave is a superb professional with years of experience in meeting our needs. Throughout the process, Dave process of buying a car for our business! Dave is a superb professional with years of experience in meeting our needs. Throughout the process, Dave came through with professional excellence in customer service! More
Jeff is terrific! Right away he listened to what we were looking for, remembered what we were looking for and found us what we were looking for! Never pointed out anyt Right away he listened to what we were looking for, remembered what we were looking for and found us what we were looking for! Never pointed out anything that "might" work. It was the best experience with a car dealership. More
CAUTION TO AUTO CONSUMERS IN THE PORTLAND AREA. ..especially if you're considering the purchase of a Landmark Ford's Extended Warranty. IF FORD CORPORATE fouls up and a contaminated transmission is ..especially if you're considering the purchase of a Landmark Ford's Extended Warranty. IF FORD CORPORATE fouls up and a contaminated transmission is placed in your vehicle during a repair, then DON'T ASSUME the Ford rental car (part of the warranty coverage), will extend for the period needed to fix your vehicle! Background for you to assess = LANDMARK SERVICE IS TERRIBLE 1- Consumers reasonably expect an extended warranty program to cover break downs, like a transmission. The program outlines the elements covered under the warranty, 2- Consumers reasonably expect a LANDMARK car loaner or rental during the warranty work period. Usually, a few days are sufficient for a repair. This is also part of the warranty. 3- However, WHEN FORD CORPORATE fouls up and an "contaminated transmission" is installed...well, all responsibility for the rental car cost can get dropped in your lap. The incremental cost is YOUR PROBLEM. YOU PAY FOR FORD's PART QUALITY ERRORS! By the way, LANDMARK actually described the transmission as contaminated, that is not our description. 4- Now, how can it get worse? Well, LANDMARK apparently has no clout or influence in getting a 2nd transmission unit, needed to fix the car. The claim & excuse is the supply situation. So...you, the warranty customer, will likely face daily FORD car rental fees, perhaps for 90 days!!! So, proceed with extreme caution. Don't be surprised that Jim Corliss (owner) and Chris Babcock (the Gen. Mgr.) stay out of the picture. No one will communicate clearly and precisely with you. No one will take action. EXCUSES and empty promises will be what you hear...or, will be texted to you. JUST A MISERABLE SITUATION MADE WORSE BY NO CLEAR ACTION PLAN. Next step for us? Well, contacting the Portland area media. This is a very easy to understand situation and rather compelling story. FORD - the brand - and LANDMARK DEALERSHIP need to be held accountable for a flawed warranty process. More
Jeff is the best! Kind and professional, Jeff is an all-around great guy and an asset to Landmark Ford. I especially appreciate Jeff’s expert communication skills, be Kind and professional, Jeff is an all-around great guy and an asset to Landmark Ford. I especially appreciate Jeff’s expert communication skills, be it in-person, text, or email. More
We've been working with Charlie Wilson for many years for both business and personal vehicles and he's always done an excellent job for us, I'm a high maintenance custom and Charlie has gone above and beyond both business and personal vehicles and he's always done an excellent job for us, I'm a high maintenance custom and Charlie has gone above and beyond for us. More
Landmark Ford made my buying experience as great as possible with the long wait period that was not under their control. possible with the long wait period that was not under their control. More
I have a old ranger. Tough to find parts and Landmark really came through for me. Thank you Curt! These guys are good,,,,,,,,,,,,,,,,jim Tough to find parts and Landmark really came through for me. Thank you Curt! These guys are good,,,,,,,,,,,,,,,,jim More
Jeff is truly driven. After 20 years with another dealership who dropped the ball, I reached out to Jeff. Jeff communicated every step of the process clearly. Always greet After 20 years with another dealership who dropped the ball, I reached out to Jeff. Jeff communicated every step of the process clearly. Always greeted with a smile. Even after the t’s were crossed and i’s were dotted and we drove home with our new F150, Jeff reached out because he found another financial incentive that had been overlooked. I think dinner is on us. This is a relationship my family and business will grow any enjoy. More