Larry H. Miller American Toyota Albuquerque

I went into American Toyota for a simple 5000 mile checkup. When I entered the drive I was greeted by Adrian, who was helpful checked me in and got my car back right away. He helped me get a ride to w checkup. When I entered the drive I was greeted by Adrian, who was helpful checked me in and got my car back right away. He helped me get a ride to work using their shuttle service, which is also great! Later in my day I got a call from Adrian who told me the mechanic suggested struts and a belt. He explained why I needed these services and I agreed. He told me my car should be ready around noon the next day. I went in the next day, paid for my service and walked out to my car which was washed and dried! I previously had gone to the other Toyota dealer in town cause it is closer to work and home, after average experiences, I checked Yelp and googled, read some great reviews, so I gave them a try and I will now go out of my way to American Toyota because of this experience! Highly recommend! More

Dustin was extremely helpful and professional he took the time to explain all the features in the vehicles even after mentioning that I was just narrowing my choice of cars down,the two other dealerships at time to explain all the features in the vehicles even after mentioning that I was just narrowing my choice of cars down,the two other dealerships at that point stopped being helpful. More

I bought a 2012 RAV4 last weekend from CarMax, and was having trouble figuring out how to get my phone and the car to talk to each other (the RAV has a feature where you can bluetooth your phone to the st having trouble figuring out how to get my phone and the car to talk to each other (the RAV has a feature where you can bluetooth your phone to the stereo system and make and answer calls from it). I was driving on Alameda, saw the Toyota dealership, and on an impulse pulled in. Mr Lino and another employee approached me, I asked him for assistance, and he quickly and graciously showed me how to set up the phone and tested it. Although I didn't get the RAV from this dealership, there was no hesitation on Mr. Lino's part to assist me, and he did it very pleasantly and professionally! More

This is the second vehicle I have purchased from this dealer. I enjoyed dealing with our salesman as he was very responsive to our needs and very professional.. Would deal with this dealer again. dealer. I enjoyed dealing with our salesman as he was very responsive to our needs and very professional.. Would deal with this dealer again. More

My wife visited this dealership and were very pleased with our salesman and the service that was provided. Daaron was very courteous and friendly. We spent many hours on the lot and we never felt rushed, with our salesman and the service that was provided. Daaron was very courteous and friendly. We spent many hours on the lot and we never felt rushed, it was an easy transaction. My wife chose the car she wanted and all the paperwork began, and before we knew it she was driving her new car home. More

Went in for oil change, tire rotation, fill fluids, etc. They didn't do anything but change my oil, lied about everything else AND told me I needed a new water pump and that my tires had "rot". They didn't do anything but change my oil, lied about everything else AND told me I needed a new water pump and that my tires had "rot". More

American Toyota has the best service department in Albuquerque. I have been taking our family's Toyotas there for the past 5 years. In particular, Tim Scully, Richard Simes, Ed Mace, and Richard Gey Albuquerque. I have been taking our family's Toyotas there for the past 5 years. In particular, Tim Scully, Richard Simes, Ed Mace, and Richard Geyer take handled my service needs exceptionally well. From routine service to tricky repairs, I've never had a problem there. These gentlemen are professional, courteous, and always willing to go the extra mile. Don't hesistate to take your vehicle there. More

Dustin made buying a new vehicle easy and hassle free. I would definitely recommend Dustin and this dealership to anyone looking for a vehicle. I got a fair deal on my trade and a good price on my Tundra. would definitely recommend Dustin and this dealership to anyone looking for a vehicle. I got a fair deal on my trade and a good price on my Tundra. More

What a miserable experience! My salesperson did not know the car at all - luckily I knew the car well because I had studied the book. When I questioned some of the options on the car the sales manager said the car at all - luckily I knew the car well because I had studied the book. When I questioned some of the options on the car the sales manager said those options did not exist, I had to show him the Toyota book on the Camry to prove it existed, he then said it was not an available option in the region.... Just because he had never seen it before - we soon found out he did not know what he was talking about. The experience in the service department when showing me the features of the car was very rushed - he was obviously in a hurry and didn't have time for me. A month after purchasing the car I still did not have the registration information - my paper plates were only good for 30 days - we called several times about the paperwork and were told they would email us new temp plates - they never did - we were told that the person who took care of the registration info had quit so nothing got done. I could not legally drive my new car for 3 or 4 days until the paperwork finally arrived. Imagine my anger when I got a letter from Toyota about 6 weeks later saying they were sorry I had not opted to sign up for the Toyota emergency assistance (I don't remember what it is called, but it is the Toyota version on on-star). I assumed this had been taken care of when I purchased the car... It has since been fixed. I will never buy a car from American Toyota again! I will not recommend them to any of my friends. More

they all were very great to me! i enjoyed the experience from when i walked in there to the time i left with a great car! from when i walked in there to the time i left with a great car! More