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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.3
1,627 Reviews
Call Service Center (580) 215-5586

1,627 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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May 24, 2024

The staff is very courteous, knowledgeable, and professional. They were very informative and explained everything to me in a understandable and professional manner. More

by nathgrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, nathgrad! We're thrilled to hear that our staff provided courteous, knowledgeable, and professional service. We strive to ensure that our customers understand everything clearly, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future!

Helpful
May 23, 2024

The service department did and outstanding job. They go us in out and out with no problems. Shawn the service manager always does the best job or assist me with any issues. A shout out to Shawn More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Duranteplace@aol.com! We're thrilled to hear that our service department provided you with outstanding service and that Shawn, our service manager, was able to assist you effectively. We'll be sure to pass along your kind words to Shawn. If you ever need anything else, don't hesitate to reach out.

Helpful
May 22, 2024

Good service quick helpful team saved money professional team attitude. Will be coming back again More

by david.marylocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, David! We're glad to hear you received good service and found our team quick and helpful. We look forward to welcoming you back again!

Helpful
May 18, 2024

People are very friendly and helpful getting my oil change quickly. They also kept me informed about any problems and delays. I would recommend service done here. More

by tnevinreiber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, tnevinreiber1! We're delighted to hear that our team provided friendly and efficient service for your oil change. We appreciate your recommendation and look forward to assisting you again in the future!

Helpful
May 18, 2024

On time, excellent knowledge, friendly personable and treated me with respect. Answered all questions and helped with excellent kno. More

by harrycoogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Harrycoogle! We're glad to hear that you had a positive experience with us and felt respected and well-assisted. If you have any further questions or need assistance, feel free to reach out!

Helpful
May 16, 2024

Service was OK. Didn’t get calls back when they said they would call back. Little frustrated about parts being ordered incorrectly, which led to longer wait. To get More

by FROZENSOLDIER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aerial
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May 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD. We hold the customer experience to the highest of standards at our service department. It appears that we may have fallen short in this case. And for that I offer my sincerest apologies. We will address this internally with the team to help make the experience better next time for you. If you would like to discuss this further, please feel free to reach out to me directly at 580-771-3339. Thank you, Todd Brown

Helpful
May 16, 2024

Shaun was very kind and helpful. He made sure that my issue was taken care of. More

by jose.meza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Jose! We're glad to hear Shaun was able to assist you. If we can be of further assistance, please let us know.

Helpful
May 16, 2024

Came in with a 4500 Diesel and they got right to work on it, awesome More

by retiredbuc09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear our team promptly worked on your 4500 Diesel. We appreciate your support and look forward to assisting you again!

Helpful
May 14, 2024

Barbara is an excellent addition to the dealership. She communicated with me through the whole process. So happy to have had her as my service contact person. Keep up the amazing work Barbara! More

by shannintoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Shannintoles! We're thrilled to hear that Barbara provided excellent service. We'll make sure she gets the recognition she deserves. Your feedback is much appreciated!

Helpful
May 13, 2024

Shaun went the extra mile to research my vehicle's problem when no one could figure out what was wrong with it. He explained everything to me, ordered the part, called me when it came in, and made she More

by sdismuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Sdismuke! We're delighted to hear Shaun provided such thorough and attentive service. We appreciate your feedback and are glad everything was resolved to your satisfaction!

Helpful
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