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Les Stanford Chevrolet Cadillac - Service Center

Dearborn, MI

4.6
48 Reviews

48 Reviews of Les Stanford Chevrolet Cadillac - Service Center

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March 20, 2024

Great dealership and service. Everytime in there is a pleasure. All my business goes here. From the service team to the sales team, they are all top notch. Friendly and they addre More

by FreshEd91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2024

Even though I did not have an appointment the service department was able to squeeze me in late in the afternoon for an oil change. They’ll certainly get my business again! Thanks to the service writer a More

by Mr Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 26, 2024

I went in for a oil change/tire rotation and was greeted by Mike, service write up person. He was friendly and courteous. I was in and out in less than 40 minutes which was great. More

by michael.litak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2024

I have used this dealership 3 times since purchasing my 2023 Bolt EV. Each time I have requested the dealership to diagnose a clunking noise coming from the passenger side rear area. The 1st time I was tol More

by Polar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanse Siler
Feb 28, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (313) 444-7537 when you have a chance. Thank you, and we look forward to hearing from you.

February 26, 2024

They were very friendly and professional Appointment process was easy and drop off was easy My car was ready exactly as they said it would be More

by Tinmanis40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

I visited for oil change only. because Diagnostic test too expensive for my 2016 cadillac More

by VcaliburVee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jan 09, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2024

Went in for a oil change and tire rotation mike was my service advisor very professional and down to earth. Made a great an easy transition. Thanks Mike More

by Robertek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi Robertek, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2024

Service was prompt and courteous. It was clean and comfortable with good seating area to wait. More

by jspruilludt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, thank you so much for your positive comments about Les Stanford Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

December 25, 2023

They went over and beyond to help me with my problem! !! I will most definitely bring my truck there every time More

by Mosestimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Les Stanford Chevrolet Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Service person Philip Peters did an outstanding job of helping me. Great guy. Thank you. More

by seeker1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Peters
Nov 03, 2023 -

Les Stanford Chevrolet Cadillac responded

Thank you for the awesome feedback! You're right, Philip is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Thank you, Kimberly French Kimberly_french@lesstanford.com

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