Lexus of Sacramento

Car buying made easy I bought an ES 250 in 1990, upgraded to an RX 300 in 1999, and replaced that with a 2017 RX 350 that has all of the safety features. My wife drives I bought an ES 250 in 1990, upgraded to an RX 300 in 1999, and replaced that with a 2017 RX 350 that has all of the safety features. My wife drives a 2009 ES 350, so we are a Lexus Family. We started online through the Costco purchase program. We met with Mike Kennedy, who explained the pricing, which really takes the hassle factor out of buying a car. We selected a Satin Cashmere Metallic exterior color with Parchment interior. The test drive was phenomenal. It's amazing how computers and cameras have made driving safer and easier to navigate from place to place. The Lexus costs more, but we keep our cars a long time and I feel the luxury is worth the price. After we said "we'll take it," the paperwork, which is usually the painful part, was done by computer and went fast. By that time our new RX was outside with the big red bow on it, all ready to go. Samantha, from the technology department, very patiently, showed us how to work all the bells and whistles and paired our phones with the Bluetooth. When I was young you had to get up and walk across the room to change the channel, so the technology settings are a painful learning curve for us. We'll have to ask our grandchildren. My wife needs a mobility device to drive. Lexus gave us a credit to cover the cost of installation, which was a nice touch. More

Best service The best reason to buy a Lexus IS their phenomenal service. Everyone treats you with respect and courtesy. Excellent service advisors and they are e The best reason to buy a Lexus IS their phenomenal service. Everyone treats you with respect and courtesy. Excellent service advisors and they are efficient. More

Service Department Christina has provided an excellent service on my GS350. She always explained the details of all the repairs as needed. She also follow up after eve Christina has provided an excellent service on my GS350. She always explained the details of all the repairs as needed. She also follow up after every services by phone. She is a very knowledgeable and courteous service adviser. Thank you Christina! The Lexus of Sacramento has an excellent service department, and a top notch service adviser. I will not hesitate to recommend my friends to Lexus service center. More

Quick and painless I have been a Lexus customer since 1998 and have never been disappointed. I do have to say that I miss my long time service guy however, I hope to c I have been a Lexus customer since 1998 and have never been disappointed. I do have to say that I miss my long time service guy however, I hope to cultivate a new relationship with James. He was professional and informative. More

Stress free car purchase This is the third Lexus we have purchased from this dealership. Mike Kennedy our salesman was professional, helpful and friendly. He was most accommod This is the third Lexus we have purchased from this dealership. Mike Kennedy our salesman was professional, helpful and friendly. He was most accommodating and made the purchase of the car a pleasant experience. Thanks Mike! More

Mr. Jim Carpenter This is the third Lexus I have purchased and I have always had the best, most professional service from the people at Lexus. Jim was very pleasant to This is the third Lexus I have purchased and I have always had the best, most professional service from the people at Lexus. Jim was very pleasant to work with and found me the best car for my needs. Christian, thank you for your assistance too! More

Ron Kaulen Ron did an excellent job with the assistance in purchasing of my mother in laws vehicle. I choose this dealership because of prior dealings with him. Ron did an excellent job with the assistance in purchasing of my mother in laws vehicle. I choose this dealership because of prior dealings with him. Outstanding salesman!!! More

Great car buying experience We went to purchase a reliable used car for our daughter who needed a car that gets good gas mileage for her commute to college. The staff was friendl We went to purchase a reliable used car for our daughter who needed a car that gets good gas mileage for her commute to college. The staff was friendly and very helpful. The overall experience was wonderful. More

An easy and rewarding experience with no pressure The first time I met Don Wert he was very pleasant to talk with. We sat down together and I gave him my wish list for the car I would like to have. Do The first time I met Don Wert he was very pleasant to talk with. We sat down together and I gave him my wish list for the car I would like to have. Don kept in touch with me and called to let me know that he had a car coming in that he thought I would love. When it was ready for viewing I took it for a test drive and sure enough it is now in my garage. It was an easy and pleasant experience working with everyone at Lexus if Sacramento. Thank you Don for your follow-up and locating a beautiful is250 for me. More

Mr Jim carpenter was great! Great services provided by Jim carpenter !he was very experienced and Helpful person ! He was able to make with us proper deal ! Thanx to him that I Great services provided by Jim carpenter !he was very experienced and Helpful person ! He was able to make with us proper deal ! Thanx to him that I was able to buy Lexus ! Thank you jim More