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Lexus of Sacramento

Sacramento, CA

4.7
2,899 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,899 reviews

November 13, 2017

Great car buying experience We went to purchase a reliable used car for our daughter who needed a car that gets good gas mileage for her commute to college. The staff was friendl More

by New too me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2017

An easy and rewarding experience with no pressure The first time I met Don Wert he was very pleasant to talk with. We sat down together and I gave him my wish list for the car I would like to have. Do More

by Lorraine123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Wert
November 10, 2017

Mr Jim carpenter was great! Great services provided by Jim carpenter !he was very experienced and Helpful person ! He was able to make with us proper deal ! Thanx to him that I More

by Raman1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter
November 06, 2017

great The dealership is very friendly. But when I called service about pick up my new car after coating, the first guy seemed not helpful by transferring me More

by Peter Wu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Castoreno, Ray Ramirez
October 30, 2017

Service Maintenance The service was good, but we don't think that the windshield fluids were replaced and we will be contacting Brandy to see if that can be resolved. More

by MARK D HIRST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
October 28, 2017

Low pressure,no closer.good experience Pleasant experience.Mike Kennedy showed us what we were looking for without trying sell us something we didn't want or need.He was knowledgeable abo More

by Richguy57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kennedy, Thomas Knight
October 27, 2017

First service of my GSF This was the 5000 mile service of my 2017 GSF, I did not have an appointment but the took me in anyway. This dealership always treats me like family, More

by lesterah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Burton, Mike Huttleston
October 25, 2017

Shopping for a NX I visited this dealership to shop for a NX. Jim, the sales person I worked with knew the product thoroughly. After I made my purchase Samantha gave a More

by SilverSiren49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Carpenter, Samantha Williamson, Ray Ramirez
October 23, 2017

Great experience! Ron was really nice and helpful! I wanted a white CT and since they have discontinued the only avi was in Sacramento. It was a 2 hours drive one way t More

by Cecilia Leung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Kaulen
October 21, 2017

smooth car buying experience Salesman was not pushy. He was very patient n understood our needs. I would recommend this dealership to family n friends Knowledgeable staff n grea More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus , Don Wert
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