Lexus of Sacramento

I would like to express my appreciation for a job well done on my 2006 IS 350, my service writer Mike was extremely helpful, he suggested while the valve springs were being changed that the spark plugs be done on my 2006 IS 350, my service writer Mike was extremely helpful, he suggested while the valve springs were being changed that the spark plugs be changed also beings they were due to be soon, thus saving me money and time. The service was accomplished by tech #358, Chris, he finished the service in a timely manor , after he was finished the engine looked as if it had never been touched ! I'm kind of a car nut so I looked at the engine prior to leaving the shop. Chris had the engine as clean as it was prior the major work that was accomplished, he's the kind of mechanic I truly appreciate. All work was flawless ! Thank you Lexus for employing this caliber of employee! More

Kent was very helpful and made the experience a pleasure. He answered all questions and presented the different options I requested. In addition to making a sale, Kent also arranged to drive my vehicle back He answered all questions and presented the different options I requested. In addition to making a sale, Kent also arranged to drive my vehicle back to my home, avoiding me having someone coming to pick it up and making multiple trips to the dealership. More

My husband, son and i visited Sacramento to purchase a new vehicle. After a busy morning of looking and driving three other vehicles, we stopped at this dealership on a recommendation of a close and desc new vehicle. After a busy morning of looking and driving three other vehicles, we stopped at this dealership on a recommendation of a close and descriminating friend here in Redding. Our sales associate, Daryl Do Carmo, was both kind and professional. He let the car sell itself. Daryl's knowledge of this car, a beautiful RX350, was impressive. Even with computer difficulties that day, the staff began searching tirlessly to find the perfect car in color and interior. My husband then ironed out the deal with several other gentleman, and i mean gentleman, to a conclussion that was most agreeable. All the pieces fell into place and they found my car, ready the next day for me to pick up. As I drove home to Redding that Sunday night, I felt safe and special. I didnt expect that. I actually had tears in my eyes as i drove away and i believe Daryl understood how much that all meant to me. Yes, i will return. More

Hi Christian, Scott Bunnell's assistance yesterday Hi Christian, Scott Bunnell's assistance yesterday was the conclusion of a very good buying experience thanks to you and to him. As opportunities Hi Christian, Scott Bunnell's assistance yesterday was the conclusion of a very good buying experience thanks to you and to him. As opportunities arise, I will be referring people your and Scott's way at Lexus of Sacramento. Everyone with whom I had contact at the dealership was EXTREMELY professional in all dealings. I also intend to let Lexus central know that by a telephone call this coming week. It's truly a pleasure to work with an organization like yours and people like you and Scott. Best regards, Larry More

I have leased two cars from Kent Owens over the last 4 years. Awesome experience. I trust him. I've frankly taken up serious amounts of his time while researching and making decisions during both transact years. Awesome experience. I trust him. I've frankly taken up serious amounts of his time while researching and making decisions during both transactions. I receive zero pressure and he is always eager to help. I've had both cars serviced through their service department and work with Brandy Joseph. It is always a pleasure to work with her and she does an outstanding job ensuring that my cars stay perfect - I can be a bit picky. The service experience is very convenient, fast and a nice loaner is always waiting for me if I need one. I just purchased one of my cars coming off lease and worked with Diana Kleary who handles these transactions. I was not sure what to expect having to work with someone new at the dealership. Wow - she had everything ready for me. I signed and was done. I was amazed. These folks know how to deliver a service and an expereince. I can't image leasing, buying or getting service elsewhere. Simple. No hassles and they value and respect my time. I get to rely on the relationships and trust I have built with them. They are highly responsive and personalized. I will continue to buy Lexus products because of the people at this dealership and the experience they create. They have spoiled me! Thank you Kent, Brandy and Diana. More

My experience at this dealership could not have been any better than it was. The sales associate was extremely personable, knowledgeable, and professional. I have dealt with many car salespersons over the better than it was. The sales associate was extremely personable, knowledgeable, and professional. I have dealt with many car salespersons over the years, but Kent is, without question, a cut above the rest. In a word, he's terrific!! More

We came in the dealership last week to compare Lexus to Acura & Infinity. The customer service was awesome and the car very impressive. The salesman was very professional & extremely well informed We then Acura & Infinity. The customer service was awesome and the car very impressive. The salesman was very professional & extremely well informed We then went to Infinity. Now we just have to check out Acura.Lexus just might be our choice. Thank you Georgian! More