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Lombard Ford

Barkhamsted, CT

4.7
1,130 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,130 reviews

July 21, 2024

George and Mike provided excellent customer service with purchasing our Ford Maverick. George is an excellent salesman and Mike made the paperwork and finance process a breeze. More

by Jeff Greenwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mans
Jul 22, 2024 -

Lombard Ford responded

Thank you again Jeff for taking the time to let us know your experience with Lombard Ford. You folks were great to work with and just know you're always welcome here for any reason. Enjoy the rest of your summer. Your friends at Lombard Ford

July 17, 2024

Emma was super helpful getting me setup with a new ESP warranty for my new car. She made the process of canceling my old warranty and applying the refund to the new warranty a seamless process! Thanks Emm More

by Bradford Mabry
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2024

Emma was very helpful with everything involved with getting my ford warranty. She answered every question and made the expierience effortless. Would reccomend A+ Customer Satisfaction ! More

by Hans
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Emma was wonderful to deal with and very professional. This is the second plan I have purchased from Emma and will be back the next time. Lombard Ford's ESP plan pricing is half of what you would pay loca More

by orsak99
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Emma was a pleasure to work with. Easy process to purchase Ford ESP. My local dealer wasn't getting it done. More

by floatndoc
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I’ve been coming to Lombard Ford since I purchased my car from them. The service department is outstanding, and I drive a long way to just have my oil changed there. I tried one of those “Quick Stop” oil c More

by JDC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Manns
Jun 12, 2024 -

Lombard Ford responded

We cannot thank you enough for sharing your experience with us. We certainly try to please everyone. Sometimes we experience constraints, but for the most part we're happy when our customers are happy. Always a joy to service you. Take care and enjoy your summer. Your friends at Lombard Ford

May 29, 2024

I purchased my extended warranty from Lombard and it couldn't have been easier. Emma was an amazing part of this transaction. She helped me with all of my questions and was a pleasure to work with. T More

by Boosted Dad
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Guisti
May 26, 2024

George Rodriguez and everyone at Lombard Ford were absolutely amazing! Very happy with my Ford F-150. I highly recommend Lombard Ford!!! More

by pmihlek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mans
May 28, 2024 -

Lombard Ford responded

Lombard Ford truly appreciates your business and your review. Can't thank you enough for your comments. We'll be here for you for any of your needs. Hope you enjoy your F150 for many years. Your friends at Lombard Ford

May 20, 2024

Easy scheduling for the service for my vehicle. Very good service all the way around! More

by dfamato1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lombard Ford responded

We truly appreciate your business as well as you taking the time to let us know that you are satisfied. We do try to do our best! Thanks for your patronage and we look forward to assisting you in the future. Enjoy the summer holidays. Your friends at Lombard Ford

May 10, 2024

I have purchase ESP contracts on 4 vehicles personally and have sent at least 6 different friends to Lombard Ford and have purchased ESP on their vehilces. Emma was the last peron that handled the transac More

by Steve
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Lombard Ford responded

Hello Steve, Emma is a wonderful person and knows her product extremely well.. I have instilled to my team that we are here to assist customers to the best of our ability and help them make an informed choice.. Pressure is not part of our way of doing business. Thank you so much for choosing Lombard Ford! Rob Lombard

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