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Longo Toyota

El Monte, CA

4.8
5,521 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,521 reviews

October 15, 2023

Amazing dealership. There was no mark-up and it was easy to work with everyone at Longo! Would highly recommend to anyone! More

by marcus.d.nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Longo Toyota responded

Congratulations on your new purchase, we're so happy for you - Team Longo

October 15, 2023

I was happy with the service, but unhappy they disconnected my dash am and alignment and never told me about it until I called to inquire why my dash cam wires disconnected. They said it’s for pri More

by Autoreviwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Agustin Jauregui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and allowing us this opportunity to reach out to your personally to discuss. Our Service Manager, Rob McGuire, tried reaching you but was unsuccessful. He can be reached and at your convenience @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com. We look forward to hearing back from you

October 15, 2023

We bought car from you guy and I been taking my 2021 Toyota Tacoma to get service. The place is fast and easy to make an appointment. If I would get another car. It will be from you guys More

by Damo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Longo Toyota responded

THANK YOU for this great review on DealerRater. Keep spreading the news about Longo Toyota we're honored to serve you.

October 13, 2023

Great Customer service, Great team members! Been coming here for the last 10 years and always had a amazing experience. More

by Diegoperez_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan ramirez
Oct 16, 2023 -

Longo Toyota responded

THANK YOU for making us smile. We're honored you choose Longo Toyota for your auto care needs.

October 12, 2023

Once again Longo Toyota provided very good service. A big part of its success was due to the excellent attention provided by Mandi Davis. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Longo Toyota responded

Thank you Rob for the shout out on DealerRater and even more important the trust you have in our company (Longo Toyota) and team (Mandi) is priceless.

October 11, 2023

Great inventory, very helpful staff. No aggressive selling of upgrades or warranties. I got a certified vehicle and the sales department was very responsive and helpful throughout the p More

by roneill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and allowing us this opportunity to extend our apology for any mishap you experienced during your sales experience. We’re always anxious knowing how our guests visit have gone and appreciate you helping us be a better ran dealership in the future. Please know if you have any further questions, our Sales Director Mario Tovar is always here to listen. He can be reached @ D: 626.423.6008 or E: mario.tovar@longotoyota.com. Please enjoy what you drive and thank you for visiting our dealership.

October 11, 2023

Very disappointed with my Corolla Cross 2023 I just bought 3 months ago. They sold the car with a rip-off dashboard panel on the corner that hard to see but I discovered a day later. When I brought my More

by doanconghao.03051967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tomita
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Longo Toyota responded

Thank you for talking with Danny Guerrero one of our service managers @ Longo Toyota today (October 13, 2023). If you do have any further questions and or unable to locate his contact information here it is for your records: D: 626.602.0547 or E: danny.guerrero@longotoyota.com -

October 10, 2023

Respectful and professional staff. Convenient shuttle service available for customers. Huge selection of cars and nice layout for dealership. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Longo Toyota responded

Thank you for your kind posting on DealerRater and entrusting us with you servicing needs.

October 10, 2023

I had a very good experience buying my vehicle at Longo. There was good communication from Michael Kim. There was a long wait time for my specific vehicle. More

by BLUTHER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and happy knowing, Michael and the sales team took wonderful care of you during your visit to our dealership

October 07, 2023

Every time I need anything, Longo has an opening for me. When I am waiting, they have all the conveniences you can ask for. They say two hours but finish in one hour. Best dealership ever! More

by joesackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept - Make it a great day and hurry back

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