Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
4,486 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,486 reviews
May 06, 2024
The check in time was pretty fast and my car was serviced and returned to me faster than the expected timeframe I was given. Longo has a lot of service lanes so everything went by smoothly. and returned to me faster than the expected timeframe I was given. Longo has a lot of service lanes so everything went by smoothly. More
by gramirez1995
Employees Worked With
Noli Evangelista
Helpful May 05, 2024
Excellent customer service, very helpful especially Raymond Perez our sales agent. Have a huge inventories we’ve ever seen, very clean and will feel comfortable while waiting. Raymond Perez our sales agent. Have a huge inventories we’ve ever seen, very clean and will feel comfortable while waiting. More
by Romeo
May 04, 2024
Sales person was very informative and professional. Henry made the vehicle purchase easy.and smooth. Henry made the vehicle purchase easy.and smooth. More
by midorin15
Employees Worked With
May 04, 2024
Jimmy Phan demonstrated compassion and care. He understood the feeling of the thought of purchasing your first car. He did not pressure me in purchasing the car. He was diligent and informative He understood the feeling of the thought of purchasing your first car. He did not pressure me in purchasing the car. He was diligent and informative with the whole processes. I would highly recommend asking for him when purchasing a car as he takes care of you as if you were his family. More
by vincentung93
Employees Worked With
May 04, 2024
Excellent, professional, responsive service. Great experience- relaxed, easy, informative, enjoyable. Received the truck I wanted at a fair price. Very satisfied. Great experience- relaxed, easy, informative, enjoyable. Received the truck I wanted at a fair price. Very satisfied. More
by David
Employees Worked With
May 03, 2024
Jimmy was absolutely helpful. His calm and professional energy really helped in the car-buying process. He explained everything so adequately and did not move on until we understo His calm and professional energy really helped in the car-buying process. He explained everything so adequately and did not move on until we understood and agreed on what we were doing. He gave me the peace of mind to be able to ask all the questions because I knew he was eager to answer them all. It was the most pleasant experience and I am so grateful for the enthusiasm Jimmy had every step of the way. Longo Toyota has a good one on their hands with Jimmy! More
by delmydiaz917
Employees Worked With
May 03, 2024
Johan Ramirez was was knowledgeable and a pleasure to deal with during this service appointment. deal with during this service appointment. More
by Tommarnon
May 03, 2024
I had a positive experience with Longo Toyota. Of note are two service advisors that helped me. One is Frances Medina. I arrived just when the Service Department was closing however Frances took t Of note are two service advisors that helped me. One is Frances Medina. I arrived just when the Service Department was closing however Frances took the time to kindly check me in. The other is Mandi Davis. She is a Service Manager and helped me secure an accurate diagnosis and a resolution for the issue. I also appreciate the elevated experience at Longo Toyota. More
by maddela3
May 02, 2024
The Salesman is Good I got a good discount and got my car the same day the same day More
by jfluna22
Employees Worked With
May 02, 2024
Knowledgeable and friendly staff. Although they open at 7am, I got their 15 minutes early and they took me right then. Although they open at 7am, I got their 15 minutes early and they took me right then. More
by emailtobrooke
