Back

Longo Toyota

El Monte, CA

4.8
5,593 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,593 reviews

November 14, 2023

Come in for a routine maintenance service, and I was pretty pleased with it. Will be back. More

by M c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Nov 14, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota & Happy Holidays!

November 14, 2023

Poor customer service on the service person noly he is nothing but promises took very long for a maintenance service with out rotating the tires and the install of a lousy poor quality toyota battery as w More

by flopez202038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not had the chance to speak with him
Nov 14, 2023 -

Longo Toyota responded

We know this matter is very important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Danny Guerrero left a message via phone on Tuesday Nov 14, 2023 and was unsuccessful reaching you. At your convenience, please feel free to contact him @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

November 14, 2023

While other dealers all over Southern California are taking advantage of new car shoppers by charging way above msrp or adding superfluous options that are neither wanted or needed Longo Toyota stands o More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khatera Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Longo Toyota responded

Our transparency @ Longo Toyota is very important to us to showcase this attribute to our guests. You can’t buy trust; you must earn it and we’re so happy knowing the sales team @ Longo Toyota did just that. Welcome to Longo Family

November 14, 2023

Jose us Sheraton man have very good customer service told we’re we can eat nearby Resturant which was z fantastic I highly recommend him More

by Johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Longo Toyota responded

Thanks for the Tuesday shout out on DealerRater Johnny and please know how honored we are @ Longo Toyota to serve you - Plz have the Merriest of Holidays and enjoy your new ride

November 14, 2023

This was my 3rd vehicle purchase from Longo Toyota, and am so happy with my new Mirai. Jose was quick to respond to my various email requests (he responded at night after hours) and we connected to set up More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Longo Toyota responded

Welcome back "J" and thank you for sharing your story about Longo Toyota & Jose Del Solar or better knows as JDS... Your ongoing satisfaction is so important to us, and we never want you going anywhere else but Longo for your auto care needs. Happy Holidays - Team Longo

November 13, 2023

Fast, friendly and no shenanigans! I worked with Harley in sales at Longo and she was incredibly friendly and helpful. I would recommend Harley and Longo with no hesitation if anyone I More

by Mitchelwu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Nov 13, 2023 -

Longo Toyota responded

Thank you for the shout out and we cannot wait to share your posting with Harley, it's certainly going to make her day. Enjoy what you drive and thank you for coming to Longo Toyota.

November 13, 2023

Fred and Ashley exceeded all expectations helping me with financing problems and the auto map installation feature. More

by carlton.momjian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

Everyone @ Longo Toyota is delighted to read of the caring attention both Fred | Ashley provided during your visit. Enjoy what you drive and Happy Holidays!

November 13, 2023

Mandis the service advisor provided exceptional service! !! Thank you mandi for helping me with having my maintenance done. More

by Ashley Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

We cannot wait to share this posting with Mandi, it's certainly going to make her day. Happy Holidays Ms. Velazquez - Team Longo

November 13, 2023

Fred Williams is the gold standard of what car buying should be. He is straightforward, genuine, and listens to understand. After a headache of an experience at a different Toyota dealership just the day More

by rc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Avila
Nov 13, 2023 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota with such an awesome posting on DealerRater. We're so happy knowing Fred and the sales team took wonderful care of you and your auto care needs. Welcome to the Longo Family...

November 12, 2023

Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by Raymond.tsui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

...
146
...