Longo Toyota

Longo understands what customers need and want, friendliness, honesty, efficiency, and the many extra special touches in their guest lounge. Fred was an excellent salesman and never worried about t friendliness, honesty, efficiency, and the many extra special touches in their guest lounge. Fred was an excellent salesman and never worried about the commission. He even drove the car to my house on a Saturday morning because I had no way of getting there. I drove him back and bought the car immediately. He was always honest and cheerful, and even shared the commission with a fellow co-worker who wasn't event there that day, but had taken our phone call the night before. That kind of respect and consideration is difficult to find in the car business. Paul is a very pleasant service tech and I get the impression that he will be working with me on ensuring that my car is safe and well cared for for some time to come. Everyone at Longo appears happy to be working here and they treat their guests with respect. I got an excellent deal and the prices for service are totally reasonable. The accommodations while you are waiting for service are wonderful and well thought out, especially for a busy working mother. Thanks for being what you say you are... a place that takes care of its customers. More

I have been to the dealership twice for service on my Camry. I was very pleased each time. The sales writers were very professional and helpful and I especially remember a woman, Joanne Hamilton. she Camry. I was very pleased each time. The sales writers were very professional and helpful and I especially remember a woman, Joanne Hamilton. she was professional, friendly, courteous and I was very pleased with her making every effort to make sure I was happy with my service. Overall, I would rate this dealership the top that I've been too and would highly recommend it. More

Longo Toyota has been my best auto service experience of any and all dealerships I've dealt with! My wife and I bought a new Sienna and came for service here. The employees couldn't be nicer, and the serv any and all dealerships I've dealt with! My wife and I bought a new Sienna and came for service here. The employees couldn't be nicer, and the service quality was great! Our rep was Alex Perez. He was great and thorough. We had a long and pleasant talk with Joanne Hamilton in the lobby while enjoying the amenities provided there. Overall, just a great and positive experience at Longo. We will recommend them to all our friends and family. (I am writing this rating and checking my email in the internet-ready waiting room they have provided while they service our vehicle. They are very considerate of our time! :) More

From the initial phone call to the meet every step of my experience was amazing! I was looking for a specific car with a specific budget and the sales team at Longo made it possible. They worked with me experience was amazing! I was looking for a specific car with a specific budget and the sales team at Longo made it possible. They worked with me, were attentive to my needs and I did not feel pushed into a sale, instead I was thoroughly explained my options, benefits and it was a great experience. Thank you Longo and Leo Olmos for all your help in my car purchase!!! More

Brought in my 04 Tacoma 4x2 for an oil service, tire rotation and chips on my windshield to be filled in. I informed Rob McGuire that my budget is a little tight due to the fact that I lost my job a few rotation and chips on my windshield to be filled in. I informed Rob McGuire that my budget is a little tight due to the fact that I lost my job a few months back. Rob made sure that I had the services that I needed and issued me a discount. Just so happened that another 300+ Toyota owners decided to service their cars on the same day. The employees that work for Longo Toyota are all professional and courteous. I can't say enough about the Grey Team especially Rob McGuire, he is truly a gentlemen and a scholar and those are very rare to find. Find out for yourself, come in and ask for Rob McGuire (Grey Team) You won't be disappointed. More

We purchased our 2010 xB at Longo Scion in El Monte, CA. We actually live in the Bay Area (northern Cali), but at the time we were looking, none of the dealers here had a manual in silver. Our purchasing e We actually live in the Bay Area (northern Cali), but at the time we were looking, none of the dealers here had a manual in silver. Our purchasing experience at Longo was extremely pleasant and they really made me feel that they earned our business. When I called Longo Scion, I spoke with Richard Meraz who actually walked up to their lot (actually a parking structure) to see the xB with his very eyes. He told me if there were any options installed and how many miles exactly the car had (4 miles). He was a no nonsense, no pressure kinda guy which actually motivated me to continue working with him. As he knew I was driving down and would drive back up right away, he offered to have the service guys install the stereo and the hubcap design I wanted already and ready for my test drive. Paperwork was a breeze and the trip to the finance department was a pain-free and pressure-free experience. Any decent sales associate can be friendly (just to make the sale), but it was the little details, the many little things that Richard did for us that made our purchasing experience at Longo Scion the best we've had yet. He really is a 'model' sales associate. More

excellent service dept., Tom Ryan will do his best to work within your budget. he "gets" customer service. i've been taking my cars to him for 20 years. Joanne is also very helpful. i had to have my t work within your budget. he "gets" customer service. i've been taking my cars to him for 20 years. Joanne is also very helpful. i had to have my truck towed in after hours, and she was still there, and took care to get it placed properly to be seen, and the repairt cost less than the quoted price.. Longo is THE gold standard. More

I purchased a 2004 Sequoia in late 2009, and my 3 month warranty was about to expire, the service area was able to repair the concerns at no cost to me. The shuttle service was great, they shuttled me to w warranty was about to expire, the service area was able to repair the concerns at no cost to me. The shuttle service was great, they shuttled me to work and they picked me up when my car was ready. Thanks Joanne for the effort to get me back on time. More

I have just bought my car - August 2009 - and so far all of my experiences have been great. This is my first scheduled service. We bought our car during a very hectic time - Clunkers for Cash - and eve of my experiences have been great. This is my first scheduled service. We bought our car during a very hectic time - Clunkers for Cash - and even though the dealership was busy we were treated very well. We went for the new owner dinner and that was nice and informative as well. My 1000 mile check up went well as well. Since I have yet to get my car back from it's first oil change I cannot report on the workmanship - but if Longo Toyota of El Monte performs as it has in the past I should be happy. More

Service was great...I really like the shuttle service. Joanne was very nice and helpful! She does a great job with keeping the customers happy. I wish they still gave out free movie tickets, I really like Joanne was very nice and helpful! She does a great job with keeping the customers happy. I wish they still gave out free movie tickets, I really liked that perk at Longo. I trust Longo for great service. More