Mac Haik Ford Lincoln

Shay gives the best customer service every time I call or visit . He is an asset to the company visit . He is an asset to the company More

Worst dealership in buying over twenty new car. So disappointing as I try to support everything in Georgetown only to be let down by the dealership multiple multiple times. So sad So disappointing as I try to support everything in Georgetown only to be let down by the dealership multiple multiple times. So sad More

I went and Tim my service adviser did a great job in setting me up with service and it was much quicker than I expected the next day my car was ready. Then Nina set me up with a loner and the process wa setting me up with service and it was much quicker than I expected the next day my car was ready. Then Nina set me up with a loner and the process was seamless. The whole process by the both of them was very organized and above and beyond my expectations!!! Mac Haik is my new service dealer for sure. More

I was very disappointed with the offer for my car as well as the price for replacement. I received an estimate from Carfax for $ 4000.00 higher than the trade in offer---Carfax proposal came as part of Mac as the price for replacement. I received an estimate from Carfax for $ 4000.00 higher than the trade in offer---Carfax proposal came as part of Mac Haik service and I did not receive the $ 4000.00 incentive being offered for the 2023 model. In total $ 8000.00 difference. Too much to make a deal. More

My advisor was Sophie Rosa (allegedly). I was told upon checking in that she was my advisor. Sophie was sitting close by, was not busy (except on her phone), did not make eye contact nor I was told upon checking in that she was my advisor. Sophie was sitting close by, was not busy (except on her phone), did not make eye contact nor did she acknowledge me in any way. The gentleman that checked me in (Shay Piel) advised my service appointment would take 1 to 1 1/2 hrs to complete. 2 hrs later, I walk outside for some fresh air and I happen to see my vehicle. I walked back inside and the same gentleman (Shay Piel) who checked me in was now the only person at the counter. I asked about my vehicle and he said, "Oh, someone put your ticket on her station and not in the box on the wall." He appologized and immediately began checking me out. Apparently, Sophie was now at lunch. Had I not asked, no telling how much longer I would have been sitting there. The only reason why I gave 2 stars is because, Shay was extreemly nice and the actual vehicle service was great (as expected). But since Sophie was my "dedicated" advisor, I do not want her getting credit for the work that someone else had to do on her behalf. More

I've purchased many cars over the past 70 years and I must say that this was my best dealership purchase experience. Very friendly sales and finance people who helped my wife and I make the best choices. must say that this was my best dealership purchase experience. Very friendly sales and finance people who helped my wife and I make the best choices. I certainly plan on returning for our next purchase. More

Need to work on communication with each other. Overall they guys was pretty nice for the most of it. Overall they guys was pretty nice for the most of it. More

The service lately has gone down from my past experiences. They just don't seem to be as good as they once were. experiences. They just don't seem to be as good as they once were. More

This was a great dealership and we had a great salesman William would definitely recommend for further use and for his help William would definitely recommend for further use and for his help More

It was easy to work with Louis, he was kind and worked hard to meet my needs and desires to ensure we got exactly what we wanted, Thank you hard to meet my needs and desires to ensure we got exactly what we wanted, Thank you More