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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
2,898 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 2,898 reviews

April 27, 2024

Always pleasant and professional in both the Sales and Service areas. I recommend Mall of GA Ford. More

by GilBilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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April 27, 2024

Trustworthy and excellent auto service from a knowledgeable Team. All my cars are serviced at this Dealership. More

by Roxanne D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Stephanie in the Service Department
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April 26, 2024

Very unprofessional and rude, complete waste of time. Doesn’t care about customers and their time More

by Your customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Everyone was helpful, friendly, and kept me informed. I used the pickup and delivery service which was a life saver and was amazing! I will definitely be using that again as it really helped me out espec More

by FKIMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service and the other gentlemen who picked up and delivered the car.
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April 26, 2024

It was a great experience, and the waiting area was clean with plenty of seating. More

by melakatt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Green
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April 25, 2024

They were very understanding when my sister and I switches places in the middle of the transaction More

by Rpjdp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank and Andre
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April 25, 2024

Chris was amazing & I appreciated his execution. I loved Maryland also! She really was awesome! More

by STIBS.EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris was amazing
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Apr 26, 2024 -

Mall of Georgia Ford responded

We're so happy to hear you had a fantastic experience! It sounds like our staff went above and beyond to assist you. We'll be sure to pass your kind words on to them. Thank you for the shoutout!

Helpful
April 25, 2024

Best customer service. Very nice and professional. My service advisor went above and beyond to help me out More

by mflores11200
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Mall of Georgia Ford responded

Wow, that's fantastic to hear! We set a high bar for customer service, and it sounds like your service advisor exceeded it. We appreciate them going the extra mile to help you out.

Helpful
April 25, 2024

Been coming here at least 15 years always had great service always treated like important person I’ve bought 8 or so cars from and always had them serviced and taken care of here. More

by Dpaul3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat service
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Apr 26, 2024 -

Mall of Georgia Ford responded

Wow, 15 years and 8 cars – that's incredible loyalty, and we truly appreciate your business! It sounds like we've consistently provided you with great service and made you feel valued, which is exactly what we aim for. Thank you for trusting us with your car buying and service needs for so long. We look forward to seeing you again for your next vehicle or service appointment!

Helpful
April 24, 2024

Mr Alan was a nice person, fixed My car big problem. Thanks for his professional working. More

by EDAZHOU1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Greene
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Apr 25, 2024 -

Mall of Georgia Ford responded

We're glad to hear your car's problem was fixed by Alan! Thank you for the kind words about his professionalism. At Mall of Georgia Ford, we take pride in having a skilled team that can diagnose and repair any issue. We'll be sure to pass on your appreciation to Alan. We look forward to seeing you again!

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