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Mark Christopher Auto Center

Ontario, CA

4.4
8,934 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,934 reviews

May 04, 2024

Booked my oil change and tire rotation through the Chevrolet FB app with the $30 discount but ended up paying full price in the end. More

by RAARMENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Escobar but it wasn't her fault
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2024

Very nice dealership and friendly sales representatives! Robert was extremely helpful, polite, knowledgeable, and patient with my many questions. I received the assistance I was hoping for. More

by calvarado0715
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
May 06, 2024 -

Mark Christopher Auto Center responded

Thanks for the great feedback! I'm very happy that Robert was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2024

Everything was fast, easy and honest. We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided w More

by hbapodacas
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to travel to see our team. I appreciate the kind and sincere comments. We will be there for you for many years to come. Enjoy your new vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2024

Jose went over and beyond to make sure i had and knew all I needed. More

by raeg.csea244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose enciso
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2024

We broke down and had our 2001 Le Sabre towed to Mark Christopher. It was delivered to Nobu in the Service department. He had already ordered the enecessary part, and after the part arrived it was ready More

by scholarjma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cadillac Service Cashiers office
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! Nobu is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2024

Fabulous service and the finance was all completed within 2 hours! My mom loves her new 2024 Buick Encore GX! More

by fabianaspinelli70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2024

Mark Chris has always been the best. They are reliable and honest and very quick More

by JJWINANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Garcia
May 06, 2024 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

I'm not very happy with my recent service experience at Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park as More

by BOBBIACSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Domon
May 03, 2024 -

Mark Christopher Auto Center responded

Thank you for alerting me to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

From the first moment the attention was very personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. More

by Leogarcia8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cuevas
May 05, 2024 -

Mark Christopher Auto Center responded

Leo, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

Joel did a great job of explaining all the features of the truck and what to expect in the differences. Took me to see multiple trucks right away where other dealerships were a lot of talk but not a lot o More

by Tristin Hursey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback, Tristin. We appreciate your comments and are happy to hear that Joel was able to meet your needs. At Mark Christopher Auto Center, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Lloyd Beardsley General Manager lbeardsley@markchristopher.com