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Mark Christopher Auto Center

Ontario, CA

4.4
9,037 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,037 reviews

May 31, 2024

This was a fairly easy transaction. Armando was great -- helpful and honest. I was surprised, though, at the lack of knowledge Caesar (finance) had about electric car rebates. Ma More

by mcewenwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar (finance)
Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We're glad to hear Armando provided great assistance. Your feedback about Caesar is valuable, and we appreciate the insights you've provided regarding electric car rebates. We will work on improving our knowledge of incentives to better assist our customers in the future. If you have any further questions or feedback, please feel free to reach out. Thank you for choosing Mark Christopher Auto Center. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 30, 2024

Good customer services . Thomas has good patiente for get the car I will like .. Thank u More

by Juan ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Juan, for your positive review and kind words about Thomas at Mark Christopher Auto Center! I truly appreciate your feedback and I am delighted to hear about the great customer service you received. I look forward to assisting you again in the future. Thank you for choosing us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 30, 2024

Willy helped me find my new car! Was so excited for my new trade in More

by ICONSOLIDA03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy
Jun 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your new car purchase! I appreciate your positive feedback about Willy's assistance in finding your new car. It's great to hear that you were excited about your trade-in. I look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 30, 2024

I purchased my last vehicle with Mark Christopher and was totally satisfied, so, when I was ready for a new vehicle I went to Mark Christopher first because of the deal I received last time and the amount of More

by choon812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Rubio "Jr." salesman, Emad Fakhoury sales manager, Cesar Valenzuela Finance Manager
Jun 01, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience with us. I am thrilled to hear that you were completely satisfied with your previous vehicle purchase at Mark Christopher Auto Center, which led you to choose us again for your new vehicle. I take pride in our inventory and our sales staff, and I'm delighted to hear that you plan on returning to Mark Christopher Auto Center for your future vehicle needs. I look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2024

Excelente services. Courtesy. Thanks Willy Gracias. We are on love with my new truck. Thanks More

by zanabria2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy
May 31, 2024 -

Mark Christopher Auto Center responded

Thank you for the excellent feedback! We're thrilled to hear you're enjoying your new truck from Mark Christopher Auto Center. If you ever need anything else, feel free to reach out. Happy driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2024

Great service from the moment we arrived. Purchased went smooth and quick. All are pleasant and welcoming. My second purchase and will be back for my third. Thanks to all specially to Gilbert More

by gcrisantos68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience with us! We are thrilled to hear that your purchase went smoothly and that you found our team to be pleasant and welcoming. We look forward to assisting you with your third purchase as well. Gilbert will be delighted to know that he made a difference in your experience. We appreciate your loyalty to Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 28, 2024

The cover I had installed was damaged. Was told to wait 48 hours before using it, I did and at that time I found out it was broken too. Hopefully I don’t have any issues getting this resol More

by vinescorey91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Corey. I am disappointed to hear about the issue you encountered with the cover installation. Rest assured, we take your feedback seriously and would like to resolve this matter promptly. Please reach out to me directly so I can work together towards a positive resolution. I appreciate your understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2024

Alfonso was very professional and answered all our question. He made the process of purchasing a vehicle very smooth. More

by jocelyn_ga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Jofre
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words and for highlighting the excellent service you received at Mark Christopher Auto Center. I am thrilled to hear that your vehicle purchasing experience was so smooth. I look forward to assisting you again in the future. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 28, 2024

Had a horrible experience at Pasadena Cadillac and left to find a dealership where the customer would be treated respectfully and honestly. We found that at Mark Christopher. Alex Sarabia was awesome. Took More

by bstitt1255
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center!I'm thrilled to hear about your positive experience with Alex while exploring the Cadillac LYRIQ. Providing exceptional customer service is at the core of what we do, and I'm delighted that you felt respected and informed throughout the process. I appreciate your kind words and your trust in us. Should you need anything in the future, feel free to reach out. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 28, 2024

Mark Christopher location is very close to my house. Also the customer service is very nice, friendly and knowledgeable. More

by dlchildress23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words about Mark Auto Center, I truly appreciate your support! I am delighted to hear that our customer service team provided you with a positive experience. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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