Mark Christopher Auto Center - Service Center

Great service, helpful service reps. Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of our car. Nobu got us back on the road quickly with personalized care. Mark Christopher is our location for repair service. We have also leased from MC in the past. That was also a good experience. Thanks Nobu Lori Ketchem More

They fixed what I needed to be fixed , but the usb and the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it More

Need to have more communication with customer I mean more update the status off vehicle more update the status off vehicle More

Their service department manager is terrible! He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…comp He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…completely opposite of Jeff Rizzi. I wound recommend you go somewhere else for GM service! They’re slow, not at all professional and they are not reliable! More

The service representative, Tony was friendly, but very communicative. My particular problem should have been handled on on higher level than a typical customer bringing their vehicle in for an oil change communicative. My particular problem should have been handled on on higher level than a typical customer bringing their vehicle in for an oil change. More

I took my truck in for service. With three additional warranty concerns. None of my warranty concerns were addressed, and now my truck is out of warranty With three additional warranty concerns. None of my warranty concerns were addressed, and now my truck is out of warranty More

I wasn't in a hurry for my truck back, told them they could keep it a second day if needed. Still having told them that I still received a call telling me my truck was ready be 10:00 the 2nd day. could keep it a second day if needed. Still having told them that I still received a call telling me my truck was ready be 10:00 the 2nd day. More

check in and out process needs to be more organized so customers know where to go after check-in and check out. Advisors need to give report card with final check out paperwork. customers know where to go after check-in and check out. Advisors need to give report card with final check out paperwork. More

Had a Great experience, my adviser Chelsea was Great. She was in constant contact with me. She took great care of Me. I would highly recommend You. She was in constant contact with me. She took great care of Me. I would highly recommend You. More