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Mastel Ford Lincoln Mercury

Olean, NY

4.7
126 Reviews

1674 Olean-Portville Rd.

Olean, NY

14760

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126 Reviews of Mastel Ford Lincoln Mercury

May 19, 2022

purchase of car was completed quickly and handled with a feeling that they care about you. More

by TABGIBBONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales manager , finance manager
May 18, 2022

Very informative regarding all features of the vehicle. And they made the purchase process seamless. More

by Lcrisafulli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
May 12, 2022

My service was fast, well-done, and painless. The waiting room was incredibly comfortable as well. More

by penprp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
April 11, 2022

Always helpful and get me in promptly. I trust the service department and the salesmen. They continue to be my “go to” dealer. More

by Quilted Kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
February 25, 2022

The dealer was very helpful , especially Paul. I would defiantly go back there. They gave me a car to use while my truck was in warranty work . More

by mecrowle15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
October 30, 2021

I came in for an oil change. My Ford Pass points covered all of it. More

by NavyGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
October 08, 2021

The service were great when my we needed Buick service. Massless Ford jumped right on it and performed the service very quickly. More

by Sandgbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Mark were great.
August 23, 2021

Always fantastic service and employee interactions! They go above and beyond for every customer! Wouldn’t dream of taking my vehicle anywhere else to be serviced. Never have and never will go anywhere else More

by Dbeckwith0812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Suain, Paul, John Dodge
August 23, 2021

always very friendly whether it be the sales dept or service dept always able to get in quickly for any servicing of vehicle only complaint, if you would call it that, is that in the past, they've alw More

by mary_gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
July 29, 2021

Great service. I have been dealing with them since I leased my 2019 Escape. They talk to you personally if you need any replacement parts. More

by Lpk55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager