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Mastel Ford Lincoln Mercury

Olean, NY

4.7
127 Reviews

1674 Olean-Portville Rd.

Olean, NY

14760

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127 Reviews of Mastel Ford Lincoln Mercury

July 29, 2021

Great service. I have been dealing with them since I leased my 2019 Escape. They talk to you personally if you need any replacement parts. More

by Lpk55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
July 26, 2021

I'm always treated like I'm their best customer and the service department always top notch and friendly. I would recommend Mastel Ford always! More

by jinny8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Paul & Sharon
March 15, 2021

Great service. Friendly helpful communication.Tim showed Great service. Friendly helpful communication. Tim showed me some cars on the lot I may be interested in later down the road. Interested in small se More

by mjw47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Mark
August 12, 2020

Regular service on my Fusion went well as always. The staff was super friendly and helpful as always. I would recommend them for service to anyone More

by drsrx44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, and parts manager forgot his name
August 04, 2020

Mastel has a great service department and salespeople The two combined are the reason that we keep going back. I always recommend Mastel to my friends More

by Rkrissz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori and service techs
July 15, 2020

I have found this dealership to be outstanding in professional performance and service, always greating cheerfully and asking if I need a loaner or pickup. More

by Helen5146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Rich
July 14, 2020

Very helpful I am pleased all the way around with this dealership. The salespeople are helpful but not pushy and the servie department is outstanding. I trust t More

by Quilted Kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
July 13, 2020

Excellent Everything about this experience was top shelf. Obviously, I’d recommend these people and this dealership to anybody. I will certainly continue to do More

by ARCHER1942
Recommend Dealer
Yes
Employees Worked With
Lorie
July 12, 2020

State inspections with no nonsense Extensive reports were provided at no charge in addition to the state inspections. The cleanliness was much appreciated. We were able to get 2 cars in More

by cwdaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
June 03, 2020

A very positive experience! I felt that my entire experience at Mastel Ford was positive and handled very professionally. During this time of the CoVid-19 pandemic I was so impr More

by Jane T.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Kristen
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