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Maus Nissan - Service Center

New Port Richey, FL

4.6
1,568 Reviews

1,568 Reviews of Maus Nissan - Service Center

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October 05, 2019

Fast, friendly, and always willing to do whatever it takes John Thorne is the best supervisor tech I have ever had. He is knowledgeable and always treats people well. I went for the usual oil change and inspec More

by nick0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Nov 11, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a great review, nick0604, and thank you for recognizing John for his fantastic service! We look forward to helping you again, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 04, 2019

Excellent Service and staff are excellent and the quality is beyond reproach. Attention to detail while you wait in an awesome lounge, with snacks and coffee. More

by nathan.b.stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerreld Jenkins
Nov 12, 2019 -

Maus Nissan responded

Nathan.b.stephens, thank you for the 5-Stars! Enjoy the 'Maus Difference' every time you come in for service- you and your vehicle deserve it! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 04, 2019

Perfect Always a Pleasure with Zero Hassle. There were comfortable chairs and nice lounge to enjoy while I waited. Service was above and beyond my expectation More

by SCOTT.SNEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Nov 12, 2019 -

Maus Nissan responded

Scott.Sneden, we are pleased to be able to help serve you, and are humbled by your compliment! We strive to give everyone the 'Maus Difference!' Welcome to our Nissan Family! - Paul DaRocha, Loyalty Manager

October 02, 2019

Great service!! They did a great job replacing my window and tinting the glass. I was in and out with in the promised time frame. Very nice in the service department. More

by SteveNardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHERYL SARKOZI, Alanna Lee, Trevor Gorhan
Nov 12, 2019 -

Maus Nissan responded

Thank you for the 5 stars, SteveNardi! Our service team is dedicated to treating every guest like family, and we are glad that was your experience. We look forward to helping you in the future, have a blessed day! - Paul DaRocha, Loyalty Manager

October 02, 2019

Quick Professional service Took my 2017 Nissan Murano for a synthetic oil change and tire rotation. Excellent friendly service all dealerships should learn from this place. I wo More

by Miggie518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Phillips in service dept.
Nov 12, 2019 -

Maus Nissan responded

Miggie518, thank you for taking the time to leave us such a fantastic review! We look forward to helping you, and all of your friends and family, as well! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 02, 2019

After a great experience buying with JD who made sure to answer any questions and not be pushy about the sale. We had another great experience today with our 6 month service We had a problem with our batter More

by Kc1128
Recommend Dealer
Yes
Employees Worked With
JD Castle
Nov 12, 2019 -

Maus Nissan responded

Thank you for the 5 stars, KC1128! We appreciate you taking the time to recognize the great job JD does for our guests, and our easy it is to business and service here! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 01, 2019

Tiffany I always have Amazing service you guys always go above and beyond and I have always felt welcome and comfortable at every visit except I went in for s More

by Gabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany (service)
Nov 09, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review Gabby. We apologize if your service experience was anything less than truly exceptional. Please contact me directly, and we will help address your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

October 01, 2019

Tire problem Took me in and my concern about my tires. Checked and found a nail in the tire and just had to have it patched. Saved me money but not charging me for More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Titans in service, very nice so was the gentleman how checked me in, sorry don’t remember his name but we talked about jury duty I had that day
Nov 12, 2019 -

Maus Nissan responded

Judy, thank you for the great review! Our friendly staff are here to help you care for your vehicle, but never over-sell you! Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 01, 2019

Great experience Received a quote better then auto shops In my area, had work done in a timely manner. The people were friendly always keeping me in the loop of what w More

by Lmlutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance and tiffany
Nov 12, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Lmlutz. We strive to treat every guest to truly exceptional service. Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

September 25, 2019

Part service plus We have always been satisfied with the care we receive. from Lance Johnson . He goes beyond caring for us when we need service.. I would recommend hi More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr., Aldo Rrethatakaj, Mike Pinero, Brandon Bradford
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