
McGee GMC of Charlton
Charlton, MA
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142 Reviews of McGee GMC of Charlton
Over the weekend I visited this dealership to purchase a new vehicle and would like to let potential customers know about my experience. Buyer be aware of this dealership. They are underhanded and change d new vehicle and would like to let potential customers know about my experience. Buyer be aware of this dealership. They are underhanded and change deals often and then become forceful and frightening. I should have read the other reviews before visiting. More
Rebecca made my vehicle service experience extremely comfortable. Her professionalism and knowledge was second to none. I would recommend the service department at Patriot Motors to anyone. comfortable. Her professionalism and knowledge was second to none. I would recommend the service department at Patriot Motors to anyone. More
Rebecca is the best service person I have ever dealt with anywhere. She is friendly, knowlegable, and always looking out for the customer's satifaction. I stopped by on a rainy eve May 9, 2012 because my w anywhere. She is friendly, knowlegable, and always looking out for the customer's satifaction. I stopped by on a rainy eve May 9, 2012 because my windsheild wipers just stopped working while I was driving on a busy highway near the dealership. The service technicians had already left so Rebecca tried to see if she could fix my problem herself as I had a baby in the car and needed to get to my home safely as soon as possible. She could not fix it but diagnosed the issue and asked me to come back today and get the part replaced. She went out of her way to find a motor and then get it put into my car so that I could get back to my very busy schedule as soon as possible. I cannot praise her enough! She is extremely busy at this dealership and still takes the time to make sure you know your business is appreciated and you leave a happy customer. Please make sure she is acknowleged for her dedication and hard work. Judith E Tryba 6 High Street Fiskdale, MA 01518 More
This is the worst dealership I have ever been to. It's not the sales person because I'm sure they only do as they are told. Very pressured and rushed. I came along with someone buying from them and they w not the sales person because I'm sure they only do as they are told. Very pressured and rushed. I came along with someone buying from them and they were just about in tears by the end of the day. They made her take the car right there and then. No time to even clear out current car. Their idea of detailing is washing the car. Very bad experience! More
I have never had a better experience with a service team than I have here. The staff is friendly and knowledgeable. They all take the time to explain everything and have incredible patience with those of than I have here. The staff is friendly and knowledgeable. They all take the time to explain everything and have incredible patience with those of us who are unfamiliar with the technicalities of our cars. Rebecca is an incredible asset to Patriot. She is knowledgeable and caring. She understands the customer and their concerns and will go above and beyond to make sure that they are satisfied with the service they receive. Thank you so much for delivering quality work and incredible customer service. Kim More
called for service on a recall situation and got the run around, the phone merry go round that is....finally they just hung up. Tried twice with same result...not again around, the phone merry go round that is....finally they just hung up. Tried twice with same result...not again More
Guaranteed price of car over the phone. Drove 40 miles to buy and then they added $250 to the price. Complete ripoffs. Not honorable at all - General manager made the decision. Salesman asked - you'll walk f buy and then they added $250 to the price. Complete ripoffs. Not honorable at all - General manager made the decision. Salesman asked - you'll walk for $250.00. I said "i will walk away for $1.00. They wasted my time. They LIED. I gave this rating because they quoted but would not honor the price given. More
I brought my 2006 Pontiac Grand Prix into Patriot for a check engine light. While diagnosing that problem, it was discovered that my car needed a major front end re-build and there was a coolant leak. Th check engine light. While diagnosing that problem, it was discovered that my car needed a major front end re-build and there was a coolant leak. The costs of these repairs were major and Rebecca got GMC involved under their goodwill program. GMC picked up a major portion of the bill. If Rebecca had not been proactive and gone to bat for me, I would not have been able to afford the repairs. I would recommend Patriot to anyone. They are honest and customer oriented. More
My husband and I have had nothing but great service from patriot. I will recommend them to everyone. Customer service is amazing. Friendly, helpfull staff. Rebecca takes care of all our needs. patriot. I will recommend them to everyone. Customer service is amazing. Friendly, helpfull staff. Rebecca takes care of all our needs. More
I took my chevrolet silverado truck for service and repair and have never been so pleased with the service I received from Rebecca and her staff. repair and have never been so pleased with the service I received from Rebecca and her staff. More