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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
2,962 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 2,962 reviews

June 15, 2019

Best Service in Town I was in and out fast and received excellent service. Good wait environment and friendly staff. Overall excellent place to bring your vehicle for any More

by ss12345
Recommend Dealer
Yes
Employees Worked With
John
June 02, 2019

Service "Quickly" in and out Called made an appointment, got there that morning met a door, signed paper work and handed my keys to service tech went to waiting room-had cup of co More

by ABQGUYNM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Tech at counter
May 31, 2019

Fast, efficient service I was told my 25,000 mile service would take about 2:00 hours. It took 2 hours. Waiting room is pleasant so time went quickly. Marcus is always friend More

by BrendaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Macias
May 31, 2019

Marcus Fast and friendly service, kept me up to date on where the car was in the process. Always a pleasure. 25 word is too much for this area. If I rate More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
May 31, 2019

Ray Sisneros represents high professionalism , trustworthy, affable and candid. My history with service is mixed. However, the assets provided by the dealership merit the cost. More

by Horace Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Sisneros
May 31, 2019

Found the car we loved very quickly Received quick personal service. Took very good care of us and explained everything very well. The dealership was clean and the staff were friendly. More

by Sammi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melven Louis
May 31, 2019

Doing a little more Our q5 was in for a recall. While there we reported on a problem with our radio. Marcus fixed it quickly. With a private contractor, we also replac More

by Stdreet guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
May 31, 2019

Excellent service I deal with Marcus Macias and he is extremely professional and knowledgable. The technicians seem to do an extremely good job maintaining my car. I More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Macias
May 30, 2019

Cooler motor recall and replacement Received notification in the mail. It was easy to make an appointment. The work took about an hour. Additional time was spent topping off fluids. Ever More

by Rhseligman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
May 30, 2019

As always, outstanding service This dealership's service department has always treated me with respect. They understand that I am a) always in a hurry, b) depend heavily on a car t More

by TKR Recovery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kline, Leland Haun
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