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Mercedes-Benz of Boston
Somerville, MA
2,405 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,405 reviews
February 13, 2026
I had a great experience working with Mike Robison when I brought my car in for a check engine light issue. From the start, Mike was professional, friendly, and genuinely attentive. He answered my questions brought my car in for a check engine light issue. From the start, Mike was professional, friendly, and genuinely attentive. He answered my questions and made the whole experience stress-free. It’s clear that he truly cares about his customers and wants to make sure they feel confident and comfortable. More
by Kevin_L
Employees Worked With
February 08, 2026
Patrick is awesome to work with. He’s super responsive, keeps everything moving, and always gets my car back to me quickly. He explains what’s going on without overcomplicating thing He’s super responsive, keeps everything moving, and always gets my car back to me quickly. He explains what’s going on without overcomplicating things and makes the whole service process easy and stress-free. Highly recommend working with him. More
by Feriel.ouansa16
Employees Worked With
February 03, 2026
Andy was absolutely stellar with his knowledge and service for Mercedes Benz. His attention to the customer also was welcoming and very convincing. I left a happy customer service for Mercedes Benz. His attention to the customer also was welcoming and very convincing. I left a happy customer More
by Kesper269855
Employees Worked With
January 31, 2026
Exceptional professionals and clients are always given the most stellar customer experience. My Advisor Mr. Robinson is absolutely wonderful. the most stellar customer experience. My Advisor Mr. Robinson is absolutely wonderful. More
by Ms. Lady
January 22, 2026
Courteous & efficient. .The video report on car condition was helpful in seeing what the report refers to. .The video report on car condition was helpful in seeing what the report refers to. More
by farhat
Employees Worked With
January 18, 2026
Purchasing a Mercedes from Alessio was a pleasure from the moment I arrived to the minute I left with my car. the moment I arrived to the minute I left with my car. More
by Leslie V
Employees Worked With
January 15, 2026
Alessio Naco was professional, knowledgeable, and easy to work with. He made the car-buying process smooth and stress-free, answered all my questions clearly, and never felt pushy. Highly recommend working w work with. He made the car-buying process smooth and stress-free, answered all my questions clearly, and never felt pushy. Highly recommend working with him. More
by Kriti
January 14, 2026
Took car in for service. Everyone was helpful. Once I drop the are off. Was kept updated. Everyone was helpful. Once I drop the are off. Was kept updated. More
by Joeygian1980
Employees Worked With
December 31, 2025
I am very pleased with Mercedes Benz of Boston. Schneider was and always is very friendly, courteous and professional. I also like the coffee and the danish! Schneider was and always is very friendly, courteous and professional. I also like the coffee and the danish! More
by Eastiegirl325
Employees Worked With
December 23, 2025
⭐️⭐️⭐️⭐️⭐️ Outstanding Service at Mercedes-Benz of Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advis Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advisor, Albert Berisha, for his outstanding professionalism and care. From the moment I arrived, Albert was welcoming, knowledgeable, and incredibly attentive. He took the time to clearly explain the service process, answered all of my questions, and kept me informed every step of the way. His communication was prompt and transparent, which made the entire experience smooth and stress-free. Albert’s attention to detail, honesty, and genuine commitment to customer satisfaction truly set him apart. It’s rare to find someone who combines technical expertise with such a high level of customer care. Thanks to him, I felt confident that my vehicle was in excellent hands. Also, I want to recognize Stiljan, the service mechanic that worked on my car for his professional expertise and dedication. Mercedes-Benz of Boston is fortunate to have Albert on their team. I highly recommend their service department, and if you have the chance, ask for Albert Berisha—you won’t be disappointed! I will keep referring my friends and family to Mercedes Benz of Boston, the best in business! -Ari More
by Ari
Employees Worked With
