Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,424 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,424 reviews
July 12, 2026
Service is Great, attention to detail is unsurpassed by any other dealings I have had with other car dealerships any other dealings I have had with other car dealerships More
by carlbrand
Employees Worked With
July 09, 2026
I have visited different car dealers, however Mercedes - Benz of Boston was exceptional from the sales person Rob Tinkkam who was very patient with me and making sure I understood how to operate my new GLC Benz of Boston was exceptional from the sales person Rob Tinkkam who was very patient with me and making sure I understood how to operate my new GLC 300 . My experience was great and pleasant . Rob made me feel comfortable and confident thank you so much looking forward to doing business with you guys. I hope to enjoy my new Ride More
by judithosawema
July 07, 2026
I have to say the experience I had with Ronald was extremely great I am very happy with Ronald service he made feel great I definitely going to n Come back to buy another Mercedees extremely great I am very happy with Ronald service he made feel great I definitely going to n Come back to buy another Mercedees More
by Alexander. Talalayevsky
Employees Worked With
June 26, 2026
Stephen Leung was a pleasure to deal with. He first searched the inventory for a new GLA SUV for me to lease. When we couldn’t find exactly what I wanted as options in the , SUV, we ended up He first searched the inventory for a new GLA SUV for me to lease. When we couldn’t find exactly what I wanted as options in the , SUV, we ended up ordering a new SUV directly from Germany that was fully loaded. This is my first SUV, and I absolutely love it. I was leasing a C 300 through Stephen., but decided to try an SUV for the first time. He pointed me in the right direction as to the size that would be perfect for me. I couldn’t be happier with it. I’m very grateful for his guidance and support during the entire leasing process. Keep up the good work, Stephen!!! See you in three years. More
by linda.dipersio
Employees Worked With
June 12, 2026
Schneider is the best. He has taken care of my issue with speed and has ahvery good knowledge of being an advisor. Very profeissional. He has taken care of my issue with speed and has ahvery good knowledge of being an advisor. Very profeissional. More
by marcg401
Employees Worked With
June 08, 2026
I have been a loyal customer for over 20 years even though I currently live on the Cape. The service department is exceptional! though I currently live on the Cape. The service department is exceptional! More
by R. Daly
Employees Worked With
May 23, 2026
My service advisor Schneider was absolutely awesome. Took great care of me and made sure I was accommodated. Had a great experience and will be returning everytime. Took great care of me and made sure I was accommodated. Had a great experience and will be returning everytime. More
by Luca Salzillo
Employees Worked With
May 21, 2026
Great service; always consistent. Jimmy is very responsive, always pleasant, an effective communicator. Keep up the good work Jimmy is very responsive, always pleasant, an effective communicator. Keep up the good work More
by ebradlee3
Employees Worked With
May 20, 2026
Great service Albert is very knowledgeable and professional. He is able to explain the details of the service professional. He is able to explain the details of the service More
by Bedri
Employees Worked With
May 14, 2026
Michael is doing very good job. He is responsible and friendly. He is very knowledgeable and helpful. He is responsible and friendly. He is very knowledgeable and helpful. More
by Yuqinliu125
