Mercedes-Benz of Boston

My service advisor Schneider was absolutely awesome. Took great care of me and made sure I was accommodated. Had a great experience and will be returning everytime. Took great care of me and made sure I was accommodated. Had a great experience and will be returning everytime. More

Great service; always consistent. Jimmy is very responsive, always pleasant, an effective communicator. Keep up the good work Jimmy is very responsive, always pleasant, an effective communicator. Keep up the good work More

Great service Albert is very knowledgeable and professional. He is able to explain the details of the service professional. He is able to explain the details of the service More

Michael is doing very good job. He is responsible and friendly. He is very knowledgeable and helpful. He is responsible and friendly. He is very knowledgeable and helpful. More

Great knowledge and respectful with customers. Explains in detail the process and steps taken for the car during and after the service. Explains in detail the process and steps taken for the car during and after the service. More

Patrick Titshaw is an exemplary employee and totally client responsive to the needs of my vehicle(s). His recommendations always welcome. Why i keep returning. client responsive to the needs of my vehicle(s). His recommendations always welcome. Why i keep returning. More

I had an outstanding experience during my recent service visit. The staff was welcoming, professional, and genuinely attentive. Patrick, the service advisor, took the time to clearly explain everything, kep visit. The staff was welcoming, professional, and genuinely attentive. Patrick, the service advisor, took the time to clearly explain everything, kept me updated throughout the process, and made sure all my questions were answered. The work was completed efficiently and on schedule. The car came back running perfectly—cleaner than when I dropped it off, which was a nice touch. It’s clear the team takes pride in both their technical expertise and customer care. Highly recommend to anyone looking for reliable, transparent, and top-notch service! More

The commitment to consumer-centric service is unmatchable. Schneider has taken extraordinary care of my vehicle (and me) since I drove off the lot. I will rebuy from the dealership because of him unmatchable. Schneider has taken extraordinary care of my vehicle (and me) since I drove off the lot. I will rebuy from the dealership because of him and my salesman, Rob. More

Andy was great to work with. Extremely professional & made the process easy. I live in RI & Andy drove an hour + to meet at RI DMV. Only 4 stars for dealer because they wouldn’t Extremely professional & made the process easy. I live in RI & Andy drove an hour + to meet at RI DMV. Only 4 stars for dealer because they wouldn’t budge on price 😂 Kris in finance was also great More

I have been a customer of this dealership for 43 years, both for purchasing every car I am had during those years, and also for servicing of those automobiles. It has always been a great dealership with a both for purchasing every car I am had during those years, and also for servicing of those automobiles. It has always been a great dealership with a wonderful customer service. My present service representative, Albert, is the best day of had during all these years. He always responds very quickly to any request, I make my telephone or in person. He works hard to accommodate my schedule whenever he can. More