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Mercedes-Benz of Boston

Somerville, MA

4.9
2,049 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,049 reviews

December 07, 2017

So Happy! Chip McCarty was well informed of what was available, he listened to my wants and needs and was able to find exactly what I was looking for. I Love m More

by Sheila F
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Dec 08, 2017 -

Mercedes-Benz of Boston responded

Thank you, Sheila, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I'm so pleased to hear that Chip proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

November 16, 2017

Purchase of a New car This was the 3rd car we purchased at Mercedes with Jasper Abreu in the past two years. Jasper has gone above and beyond our expectations and was a ple More

by Patrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Nov 16, 2017 -

Mercedes-Benz of Boston responded

Thank you, Patrice, for taking the time to tell us about your experience. Hearing that Jasper took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jeff Davis, General Manager

November 12, 2017

2016 SRX cadillac It was great to work with Joel Javier answered all questions we had and the test drive in Boston was a little nerveracking we made it . My wife and More

by William Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Javier
Nov 13, 2017 -

Mercedes-Benz of Boston responded

Thank you, William, for taking the time to share this fantastic review! I'm thrilled to hear about you and your wife's positive experience with Joel, and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

October 30, 2017

Great Experience David was very helpful and patient as we worked to purchase our vehicle. He kept us updated throughout the whole process. He went the extra mile to ma More

by dannydhansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nhan
Oct 30, 2017 -

Mercedes-Benz of Boston responded

Thank you for the five-star review, Danny! David is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Jeff Davis, General Manager

October 30, 2017

Great Service! I was in the market for a used Honda Pilot, and Mercedes Benz of Boston had the vehicle that I wanted. I worked with Jessica, the Internet Sales Manag More

by mdewberry
Recommend Dealer
Yes
Employees Worked With
Jessica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgina Stavropoulos
Oct 31, 2017 -

Mercedes-Benz of Boston responded

Thank you for sharing your feedback! We're proud of the great service that Jessica and Georgina provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Honda, we appreciate your business! Best, Jeff Davis, General Manager

October 23, 2017

accomodation I just purchased my 3rd vehicle from umer and chip in the last 6 months. they were great to deal with and knowledable in the process. I have and wil More

by rickpenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Oct 23, 2017 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this review, Rick! Chip and Umer's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your continued business and hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

October 20, 2017

very helpful and friendly great staff, very helpful has the cars pulled up right when i got there! Went above and beyond to help us through the car buying process. More

by Emma Dwinells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Oct 20, 2017 -

Mercedes-Benz of Boston responded

Thank you so much, Emma! Please let Chip or myself know if we may assist you again in the future. Best, Jeff Davis, General Manager

October 17, 2017

Outstanding Services Has a very nice experience with all the staff I deal with, they did a very good job. Highly recommend to this dealership. Especially thanks to David N More

by Chan, Anderson 0128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonathan Linares, David Nhan
Oct 17, 2017 -

Mercedes-Benz of Boston responded

We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future! Best, Jeff Davis, General Manager

October 16, 2017

Great customer experience! Leased a 2014 SL550 from MBOB in 2014 and just purchased the car coming off the lease. I was very happy with whole experience. Jeff Davis and Jasper A More

by 20 great yrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu
Oct 17, 2017 -

Mercedes-Benz of Boston responded

Thank you so much! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager

October 11, 2017

Great Experience ! David was very professional and thorough not the least bit pushy. Walked me through all operations of vehicle patiently and proudly. He is an asset to More

by EastBay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nhan
Oct 11, 2017 -

Mercedes-Benz of Boston responded

Thank you for taking time to write this review! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager

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