Mercedes-Benz of Boston - Service Center

Every time I come to Mercedes-Benz dealership, my service consultant Mike Robinson is prompt and very attentive. It’s always a positive and supportive experience when I visit!! consultant Mike Robinson is prompt and very attentive. It’s always a positive and supportive experience when I visit!! More

Jimmy in service is amazing, he always goes above and beyond, He is the reason I still get my car serviced there and I have used the HC dealership for years. I am pleased this one is still owned by Herb beyond, He is the reason I still get my car serviced there and I have used the HC dealership for years. I am pleased this one is still owned by Herb Chambers! More

I recently brought my vehicle in for service at Mercedes-Benz of Somerville and had an excellent experience. Jimmy, my service advisor, was outstanding—professional, communicative, and genuinely at Mercedes-Benz of Somerville and had an excellent experience. Jimmy, my service advisor, was outstanding—professional, communicative, and genuinely attentive throughout the process. He quickly diagnosed the issue with my rear tail light, explained the necessary repairs clearly, and had everything completed efficiently and to the highest standard. It’s rare to find service that is both technically proficient and warmly personal, but Jimmy delivered on both fronts. I highly recommend him to anyone needing service at this location. His care and expertise are exactly what you hope for from a premium brand like Mercedes-Benz. More

I had a great experience as always with the service department. Albert and his team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dea department. Albert and his team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealership and especially the service department to my friends and family! More

Annual service, performed professionally and very timely. Uber service was provided from and to the dealership courtesy of Mercedes Uber service was provided from and to the dealership courtesy of Mercedes More

Schneider and the Mercedes Benz team is the best around, turn around time is like no other. I will always service my vehicle there and recommend others as well! turn around time is like no other. I will always service my vehicle there and recommend others as well! More

The professionalism and attentiveness of the staff were evident. Special thanks to my service manager, Schneider, whose expertise and dedication made my visit seamless and enjoyable. And, Joe, the gentlema evident. Special thanks to my service manager, Schneider, whose expertise and dedication made my visit seamless and enjoyable. And, Joe, the gentleman that handles the loaner. The level of care and attention to detail truly exceeded my expectations. I highly recommend the team to anyone seeking outstanding service and a remarkable Mercedes experience More

Mike Robinson is a great Mercedes agent who does a thorough assessment of my car with the engineers and provides sound advice for my GLK350 - a great car to drive. thorough assessment of my car with the engineers and provides sound advice for my GLK350 - a great car to drive. More

You guys always did a good job! Always satisfied,always great,good job done everytime. Always satisfied,always great,good job done everytime. More

As always excellent service and big shout out to SCHNEIDER , he’s got to be great bonus to Mercedes SCHNEIDER , he’s got to be great bonus to Mercedes More