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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
893 Reviews

893 Reviews of Mercedes-Benz of Boston - Service Center

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July 21, 2025

The service team at Mercedes-Benz of Boston was outstanding. They were prompt, courteous, and kept me informed throughout the entire process. My car was serviced quickly and returned in perfect con More

by Soli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Maniatis
Jul 22, 2025 -

Mercedes-Benz of Boston responded

Soli, we are thrilled to hear that our team delivered such attentive and efficient service. Thank you for choosing Mercedes-Benz of Boston and for sharing your support!

July 21, 2025

I have relied upon Jimmy’s knowledge and advice for many years. He is amazing More

by Pburkeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Mercedes-Benz of Boston responded

Thank you for your support of Jimmy & the team here at Mercedes-Benz of Boston! It's our privilege to serve you and we look forward to continuing to do so in the future!

July 17, 2025

Jimmy and this dealership got our car in to service and repair while we were traveling away from our home dealer. They took care of us where a dealership in Iowa would not take the time for us on a last mi More

by andreawolver2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Mercedes-Benz of Boston responded

Andrea, thank you for the great review! We're so glad Jimmy & the team were able to assist you and hope the rest of your travels went smoothly. Take care and thanks again, from all of us here at Mercedes-Benz of Boston!

July 17, 2025

Always great service and amazing staff very welcoming Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍 More

by Ajgonz533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wetzonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadson Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Mercedes-Benz of Boston responded

Thank you for trusting our team with your business and your vehicle! We appreciate your confidence in us and we look forward to welcoming you back to Mercedes-Benz of Boston next time. Have a great day!

July 15, 2025

Respectful, friendly, very helpful. . check everything what need to repaired and try to get everything done and get what I needed.. More

by Debbiel36
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Mercedes-Benz of Boston responded

Debbie, thank you for your business and your kind words about our team! We look forward to your next visit here at Mercedes-Benz of Boston!

July 14, 2025

Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael More

by MsCatinboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Mercedes-Benz of Boston responded

Hi Catin, we're glad your service experience at Mercedes of Boston was smooth and hassle-free. Michael will be happy to hear your kind words, especially about the key fobs! We appreciate your continued trust! Safe travels!

July 03, 2025

The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative. More

by alonzo.herring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service bay staff.
Jul 03, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive review of Jimmy and the team! We appreciate your business and we hope to see you again at Mercedes-Benz of Boston.

July 01, 2025

Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced More

by El97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that your service experience at Mercedes-Benz of Boston was quick, easy, and effective! It's great to know our team provided convenient transportation while taking care of your vehicle. Thank you for choosing us!

July 01, 2025

All the employees on this dealership are professional and very friendly and very knowledgeable mechanics. More

by El Amigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Mercedes-Benz of Boston responded

Hi EI! Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team provided professional and friendly service. We appreciate your support!

June 26, 2025

Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there More

by mragbane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston provided you with excellent service! Thank you for recommending us!

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