Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
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I picked up my 2024 Mercedes S500 today. It is Beautiful! My Salesman is Anthony Cook and he has been attentive and responsive from the beginning. Today my orientation was given by Noah Ly It is Beautiful! My Salesman is Anthony Cook and he has been attentive and responsive from the beginning. Today my orientation was given by Noah Lykins. Noah was patient, courteous and helpful. It is a lot of information to try and retain. The problem is me entirely. I could not ask for a nicer young man. Noah will see me again for my remedial course I am sure. I am also sure he will show the same patience and kindness as he did today. The Sales process was also efficient and thorough. Thank you to the Mercedes dealership in Fort Mitchell ,KY. Jerry Shroat More
We recently paid $70,000 cash for a new Sprinter Van. We have documentation of dealer agreeing to pay for the Van license plate. We made numerous attempts to resolve this situation. We have contacted Co We have documentation of dealer agreeing to pay for the Van license plate. We made numerous attempts to resolve this situation. We have contacted Cody, the Sales Manager and have called to speak to the General Manager. Left a message with the General Manager and are still waiting for a call back after more than a week. Apparently, dealer does not hold up to promises made on contract documents. I do not recommend this dealership. More
When my back was against the wall Cody stepped up to the plate and pulled me out of a sticky situation. I will put my trust in the sales and service department... they are to notch people and have a custom plate and pulled me out of a sticky situation. I will put my trust in the sales and service department... they are to notch people and have a customer for life. More
Cody Ripato was very helpful and professional it was pleasure working with him .Cody and Dan have great knowledge of vehicle and purchasing was easy and smoth they made sure that any changes were includ pleasure working with him .Cody and Dan have great knowledge of vehicle and purchasing was easy and smoth they made sure that any changes were included in the price to make my decision easy with no pressure. More
This was our first time working with Mercedes Benz of Ft. Mitchell. We were blessed when Cody Ripato greeted us to answer our questions about a new Sprinter. He is friendly, kind, professional, and knowledge Mitchell. We were blessed when Cody Ripato greeted us to answer our questions about a new Sprinter. He is friendly, kind, professional, and knowledgeable. He took care of all of our needs from finding a van, having it customized, and delivering and answering all of our questions about our wonderful new van. More
Bennie is a great Salesman from answering our questions to Delivering our Van! thank you Bennie for making it an easy car-buying experience! to Delivering our Van! thank you Bennie for making it an easy car-buying experience! More
Worked with Bennie to purchase our new 2024 Sprinter. He was extremely responsive and easy to work with. We've bought over 30 Sprinters and I can say this was the easiest deal I've ever done. Highly reco He was extremely responsive and easy to work with. We've bought over 30 Sprinters and I can say this was the easiest deal I've ever done. Highly recommend working with MB of Fort Mitchell and Bennie. More
The salesman are rude and dirty and underhanded. They are greedy and unwilling to do what it takes to help a customer including purposely selling a vehicle to someone else the day before the vehicle They are greedy and unwilling to do what it takes to help a customer including purposely selling a vehicle to someone else the day before the vehicle is to be sent to another dealership in their Network to be sold to someone else because as the salesman said he "wasn't going to let it go and let someone else sell that truck he was selling it himself". Bad customer service no one returns your calls or emails and no one cares to do anything to rectify the situation I would give it zero Stars if I could. My advice, go somewhere else. More