Mercedes Benz of Fort Mitchell

Awsome Experience My wife and I had a great time, Fernando Ascencio took very good care of us and handled everything. Didn't worry about anything. Thanks! My wife and I had a great time, Fernando Ascencio took very good care of us and handled everything. Didn't worry about anything. Thanks! More

First Rate Experience All the Way! From the moment I walked in the door and was warmly greeted by the customer concierge, my MB buying experience was nothing short of amazing. I was qu From the moment I walked in the door and was warmly greeted by the customer concierge, my MB buying experience was nothing short of amazing. I was quickly introduced to Brian Murphy (sales consultant), who listened carefully to my vague description of what I was looking for... and then found it for me! Unlike virtually every other dealership I've ever visited, there was no "hard sell", no push to up-sell, etc. Brian was a gentleman throughout the entire process and went out of his way to make sure I was fully informed about every single detail. As a side note - while I was there, Brian was also occasionally fielding calls to help out a previous customer, an elderly gentleman who was having problems contacting his insurance agent. I was impressed with his willingness to help someone beyond the scope of his job. I only hope that when I'm in my 80's and having trouble, someone like Brian will go out of his way to help me. From the customer concierge, to Brian Murphy the sales consultant, to the sales manager, the general manager (who stopped in to introduce himself) and on through to the financial manager and the product specialist (who taught me how to use the many amazing features on my new vehicle), my experience at MB of Ft. Mitchell has been a pleasure and a delight. They all - with Brian in particular - certainly get my highest recommendation for anyone in the market for a fine automobile. More

High quality dealership They treat their customers like gold. I bought a great used Audi and it was the cleanest used car I have ever seen!! Please go visit Frank Winstel. They treat their customers like gold. I bought a great used Audi and it was the cleanest used car I have ever seen!! Please go visit Frank Winstel. More

All Day Awesome! I just bought a 2015 Mercedes GL550 and I couldn't be happier with the decision. The salesman and staff were very professional and knowledgeable about I just bought a 2015 Mercedes GL550 and I couldn't be happier with the decision. The salesman and staff were very professional and knowledgeable about the vehicle. The whole experience from start to finish was smooth and effortless. The sales manager were more than fair with my trade in and they went above and beyond to accommodate my hectic schedule. I would highly recommend this dealership!! More

a great experience I really love my 2012 Glk350 That was purchased for my Mercedes Benz of Fort Mitchell. The experience that I had and the efficiency of the salesman wa I really love my 2012 Glk350 That was purchased for my Mercedes Benz of Fort Mitchell. The experience that I had and the efficiency of the salesman was great. I saw the car test drove the car and made the purchase paperwork with The paper work was done fast and it was't one of those three hour experience that you normally get at a car dealership. More

Love my ML 350! Love my 2015 ML 350! We had a fabulous experience at the Ft. Mitchell Mercedes-Benz with Ben Harwood. The dealership was clean, beautiful and friend Love my 2015 ML 350! We had a fabulous experience at the Ft. Mitchell Mercedes-Benz with Ben Harwood. The dealership was clean, beautiful and friendly. The numerous employees we met were polite, friendly and knowledgeable. We had been to a dealership in Ohio that did not compare. We definitely got a better value for the money spent in KY over OH. Ben Harwood worked with us to get the car and deal we wanted. We really appreciated the tour of the facility. The coffee/tea bar was also a nice touch. I will recommend this dealership to everyone I know - they go over the top on customer service and satisfaction. More

Best car buying experience ever From start to finish, this was by far the best experience we have ever had with buying a car. I can't say enough about our salesman, Fernando! He was From start to finish, this was by far the best experience we have ever had with buying a car. I can't say enough about our salesman, Fernando! He was extremely knowledgeable and went above and beyond to be helpful. We will definitely be back for our next vehicle. More

Wonderful My wife and I had a terrific car buying experience at Mercedes Benz of Ft. Mitchell. The staff went above and beyond to accommodate us with our vehic My wife and I had a terrific car buying experience at Mercedes Benz of Ft. Mitchell. The staff went above and beyond to accommodate us with our vehicle and would recommend this dealer to anyone. More

Superb! I just have to say that I have NEVER had such a great experience buying a car as I have through Mercedes of Ft. Mitchell! The staff bent over backward I just have to say that I have NEVER had such a great experience buying a car as I have through Mercedes of Ft. Mitchell! The staff bent over backwards to ensure my satisfaction. I LOVE my new 2015 CLA250. The relatively new dealership is stunningly beautiful and my sales rep Paul and sales manager Brad were over-the-top pleasant to work with. I will be a Mercedes customer for life. Keep up the good work, guys! More