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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,209 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,209 reviews

June 05, 2024

The customer service at Ft Washington is consistently fantastic. They’re fair and accommodating when the need occurs. I’m not one to ask for more than I deserve. They delivered when the minor error was More

by CAROLGIANNONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

Carol, we're delighted to hear that you consistently receive fantastic service at Mercedes-Benz of Fort Washington. Thanks for sharing your experience!

Helpful
June 04, 2024

beautiful showroom, no pressure, had to request help of a salesperson to get more info; high quality salespersons More

by bill miller
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stefanie Wolfe
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Jun 04, 2024 -

Mercedes-Benz of Fort Washington responded

Bill, thanks for sharing your experience at Mercedes-Benz of Fort Washington! We're glad you enjoyed the showroom and appreciated our high-quality sales team. We'll work on being more proactive in offering assistance next time.

Helpful
June 04, 2024

Very thorough and attention to details. Fair and aware of all of the needs that we had to get our van up and going. More

by FRANK@BROUSELANDSCAPES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Stefanie Wolfe
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Jun 04, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for highlighting the thorough and attentive service at Mercedes-Benz of Fort Washington. We're glad to hear we could meet all your needs and get your van up and running smoothly!

Helpful
June 04, 2024

Paul Forsythe is THE BEST! The rest of the team needs to learn from him! He’s an absolute all star, exceptional with clients, stellar problem-solver, and the ONLY reason I woul More

by RBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Forsthye
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Jun 04, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for the glowing review! We're delighted to hear that Paul made such a positive impact on your experience at Mercedes-Benz of Fort Washington. We'll be sure to pass along your praise and keep recognizing his exceptional work!

Helpful
June 03, 2024

The repairs took longer as the parts were not in stock. This was not communicated well. In addition, my calls were not returned until I complained to the department manager. More

by TTHOMPSON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing this feedback. We apologize for the delay and lack of communication that you experienced. Your comments are appreciated and will help us improve our service moving forward. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@mileone.com

Helpful
June 03, 2024

A thorough check was done, issue resolved. A loaner was provided right away for convenience. More

by LLI7
Recommend Dealer
Yes
Employees Worked With
Stefanie Wolfe
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Jun 03, 2024 -

Mercedes-Benz of Fort Washington responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Mercedes-Benz of Fort Washington

Helpful
June 03, 2024

Service person was very professional Everyone was very friendly and helpfulll. Loved having my car washed More

by HJR5059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Wolfe
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Jun 03, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Fort Washington provided professional service and that you enjoyed the car wash. We appreciate your support!

Helpful
May 31, 2024

Always professional truly the best service around Knowledgeable customer care team service top notch quality care More

by DALLASSC2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

Helpful
May 31, 2024

I have never had an issue at Fort Washington dealership until my last service at this location. I was told that a particular service was done on my car only to find out that it was not done. Rick at the se More

by VSTEPHENSON1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 03, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience. It's disappointing to hear about the initial oversight, but I'm glad Rick was able to assist and ensure everything was taken care of. We appreciate your understanding and will strive to prevent such issues in the future. If you have any further concerns or questions, please reach out anytime at Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

Helpful
May 30, 2024

My service desk, Christine Lowe is very knowledgeable and her service was promptly done well. I usually do not remember service person but Christine was outstanding. More

by KYU500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Lowe
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May 30, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to hear that Christine provided outstanding service at Mercedes-Benz of Fort Washington. Thank you for sharing your positive experience!

Helpful
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