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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
378 Reviews

378 Reviews of Mercedes-Benz of Georgetown - Service Center

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June 16, 2024

Professionally Greeted . Explain all needed maintenance service clearly. Asked if anything need to assist me in anyway. Very Good experience with Mr. Jarrod. More

by Bigmamamartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy Jarrod could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Had a scheduled service done today. Technicians were friendly and helpful. I have user this dealership for several years for my service needs. More

by Elkehamilton8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2024

Everyone was very pleasant and professional but your $100 dollars off program should have been a bit more clear. I was under the impression that it was off my total bill not just the first 100 spent. Mislead More

by R.kendall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Great service and customer care. Vehicle was completed in timely manner and all questions answered. More

by Kassandragavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2024

Service was great as usual. Mechanic worked past normal scheduled hours to make necessary repair to vehicle. More

by abaannex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Mercedes-Benz of Georgetown responded

Hi Abaannex, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

The service was great. Everyone was courteous and professional. I appreciated all of the communication during the repair process. The repairs were done in a timely manne More

by AMGE63S2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Jun 13, 2024 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Quick, very pleasant people to deal with - furnished me a loner, analyzed and fixed my 350 problem, then washed my car and notified Me it was ready! I could not ask for a better car service experience! More

by gshannonnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Jun 13, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

The service was great the dealer get you in an out. . the good thing about Mercedes dealer you get a loaner car until your car are repaired More

by sam4thcav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Jun 13, 2024 -

Mercedes-Benz of Georgetown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

They took care of everything in a timely manner with the cost at a reasonable price. More

by thomaskelly979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

I arrived at the dealership nearly an hour before my appointment time for service on my car and they still took my car in. They got me my loaner and I was on my way. I’d really appreciate the way they t More

by doris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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