Mercedes-Benz of Midlothian - Service Center

Had very pleasant interaction with service member he was very welcoming as well as sales team. very welcoming as well as sales team. More

I would like to give honest feedback regarding my recent purchase car from Frank in Midlothian Mercedes Benz in Virginia. it was a remarkable level of service provided by Frank Costa and the Midlothian Mer purchase car from Frank in Midlothian Mercedes Benz in Virginia. it was a remarkable level of service provided by Frank Costa and the Midlothian Mercedes Benz Team. Frank's commitment to excellence and expertise has evidently facilitated a smooth and enjoyable car-buying process, even from a distance. Such dedication to customer satisfaction reflects positively on the dealership's standards of professionalism and quality service. Thank you so much. More

OK but not concierge level service. Ragina was very good and explained why my tires are going flat. This is after 12+ flat tires. Ragina was very good and explained why my tires are going flat. This is after 12+ flat tires. More

Rick was great. He has a very pleasant and personable personality which helped to make my service experience a good one. He ensured that my vehicle was serviced in a He has a very pleasant and personable personality which helped to make my service experience a good one. He ensured that my vehicle was serviced in a timely manner and that all the required services were performed. More

We have been using Mercedes Benz of Midlothian since 2010 and Scott our service manager of approximately 8 years now. Recently we took our car in for an oil leak, and they fixed the problem, explained what c and Scott our service manager of approximately 8 years now. Recently we took our car in for an oil leak, and they fixed the problem, explained what caused the leak and we are pleased with the service. We would “Highly recommend - Mercedes Benz of Midlothian” The Service Manager and Auto Technicians were very professional, very helpful & Prices were reasonable. Will definitely come back1. More

Rick took great care of me and got the work completed in a timely manner. a timely manner. More

I was in for warranty work. All work was completed in a timely manner. Good All work was completed in a timely manner. Good More

They are professional, friendly and strive to resolve any issues presented. Alan, our service advisor was awesome! He kept us in the loop daily while our vehicle’s issue was being addressed. Customer servi issues presented. Alan, our service advisor was awesome! He kept us in the loop daily while our vehicle’s issue was being addressed. Customer service in all areas was outstanding. More

The staffs are friendly, helpful, understanding, prompt, and kept me updated starting from the appointment to after the car is done. I’m very satisfied with the service. and kept me updated starting from the appointment to after the car is done. I’m very satisfied with the service. More

buyer be ware. .. they increased A1 service price from about $500 to over $650. So when your get that great 150 off service coupon in the mail (and you think wow thi .. they increased A1 service price from about $500 to over $650. So when your get that great 150 off service coupon in the mail (and you think wow this is nice) get the service done only to find out it just brings the price back to original and then now they charge 3% for using a CC. Love the Car.... not happy with what comes off with my perception as the dealer being greedy. Also have a new Genesis, maintenance is included and no 3% on CC. More