Mercedes-Benz of Seattle

Flawless experience - most friendly people I bought my first MB through the European Delivery program. John Creseto help us to feel that the buying of the car was less about stress more about e I bought my first MB through the European Delivery program. John Creseto help us to feel that the buying of the car was less about stress more about excitement - but without the superficial hype. Much enjoyable experience, John made us feel 'home'. He helped us through the nuances and details of what is involved with the European Delivery program (through MB Atlanta). By the way the trip is Europe was most memorable. Once my MB landed in Long Beach, Bright took over the delivery process. His courteous & thoughtful follow ups were very much appreciated - right off the bat he reached out to me knowing how important to a future MB owner to know what is going on, what to expect. Bright's service oriented approach is exactly how a customer would love to be treated. I do appreciate the genuine care and the delivery on the promises. That is how it should be done! Thank you Bright! I loved the experience at the MB Seattle dealership. More

Base on knowledgeable Base on my experience. Service people needed to be more polite and friendly. For customers satisfaction, whoever worked for the dealership needs to sh Base on my experience. Service people needed to be more polite and friendly. For customers satisfaction, whoever worked for the dealership needs to show their willingness to the customers that, they’re there to help of each customer not to look down of the background or ethical type. More

Competence For the past several years, the service rep and technicians have consistently performed at a high level of professional courtesy and ability. Superior For the past several years, the service rep and technicians have consistently performed at a high level of professional courtesy and ability. Superior to Bellevue. More

Outstanding Bright Friday and Sergei his supervisor were excellent. They were knowledgeable, friendly and provided outstanding service. They made me feel excited Bright Friday and Sergei his supervisor were excellent. They were knowledgeable, friendly and provided outstanding service. They made me feel excited about my new car! More

4 X 4 sprinter I’ve never had a finer experience at a dealership, Keith Donaldson is the best! If you want to get RAD, Keith Donaldson is the one to see I’ve never had a finer experience at a dealership, Keith Donaldson is the best! If you want to get RAD, Keith Donaldson is the one to see More

E320 Service @ MB Seattle Liz is friendly, outstanding. Great customer service, facility clean, great performance. Quick response, all are professional I will recommend famil Liz is friendly, outstanding. Great customer service, facility clean, great performance. Quick response, all are professional I will recommend family and friends to your dealer. More

2015 Mercedes Sprinter - fixing problem I had problems with my 2015 Mercedes Sprinter 2500 V6 3.0L , to schedule the appointment here in Bellingham was a big problem with the big pain...real I had problems with my 2015 Mercedes Sprinter 2500 V6 3.0L , to schedule the appointment here in Bellingham was a big problem with the big pain...really bad servise for they’re customers. After when I called service in Seattle they gave a really good spot for the appointment because that was an emergency for me. The problems got fixed. I’m really thankful to Bob for his time, really awesome communication with his customers, hes a really nice guy. Good job guys I’m really happy with my service that I did at your dealership. More

GREAT AS USUAL SUPPER EFFICIENT AND ATTENTIVE AS USUAL. QUICK DROP OFF AND PICKI UP OF LOANER. QUICK AND FAIR PRICED REPAIR AND THEN EFFICIENT RETURN OF LOANER/PICK SUPPER EFFICIENT AND ATTENTIVE AS USUAL. QUICK DROP OFF AND PICKI UP OF LOANER. QUICK AND FAIR PRICED REPAIR AND THEN EFFICIENT RETURN OF LOANER/PICK UP. AWESOME! More

Great Service! Patrick the service person was very professional and did a great job communicating with me through the whole process. From the moment the Van arrived Patrick the service person was very professional and did a great job communicating with me through the whole process. From the moment the Van arrived at the dealer to the moment it was ready for pick up. Thank you! More

Great Experience Service was very fast and friendly, great communication . I was notified of a recall and they took care of the whole process including washing the car Service was very fast and friendly, great communication . I was notified of a recall and they took care of the whole process including washing the car. More