Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,617 Reviews
Call Service Center (936) 206-7500

1,617 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
June 04, 2024

MB The Woodlands sent me a reminder of break checkup, and they inspected the brakes for free! Great service! More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Mercedes-Benz of the Woodlands responded

GG, we're thrilled to hear about your positive experience at MB of The Woodlands! It's great to know that you found our reminder and brake inspection service helpful. Thank you for choosing us for your automotive needs, we appreciate your feedback!

Helpful
June 02, 2024

Service done in a timely manner and with the utmost professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. More

by regard-kin.0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Report | Print
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, regard-kin.0c! We are thrilled to hear that Juan and the team provided you with excellent service. Customer satisfaction is our top priority, and we are glad to know that you had a positive experience with us. We look forward to serving you again in the future!

Helpful
June 02, 2024

Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful More

by Mick R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience, Mick! We're thrilled to hear that Gaston provided exceptional service during your visits. Our team at Mercedes Benz of the Woodlands appreciates your loyalty and we look forward to serving you again in the future.

Helpful
June 01, 2024

This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

by TexitNow.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

We are thrilled to hear about your positive experience with MBOTW! Thank you for making the drive to visit us. We truly appreciate your loyalty and are honored to be your go-to choice for service. We look forward to serving you again in the future.

Helpful
May 31, 2024

Juan, Sprinter Service is great! Good communication and very helpful on what or shouldn’t been done now. Always can get me in. More

by peterbalzola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Peter, thank you for taking the time to share your experience with Juan. We are delighted to hear that he provided good communication and assistance. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 31, 2024

Superb dealership! After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes ti More

by poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan - Sprinter Service
Report | Print
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Poppy, thank you for sharing your positive experience at our dealership. We're thrilled to hear that Juan provided exceptional service and that you enjoyed our customer waiting area. We strive to provide first-class service to all our customers and we look forward to serving you again in the future.

Helpful
May 28, 2024

Customer Service was great. Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million More

by sidney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
May 29, 2024 -

Mercedes-Benz of the Woodlands responded

Sidney, thank you for sharing your positive experience with us! We are thrilled to hear that Jack provided excellent customer service and made you feel valued throughout your visit. We appreciate your feedback and look forward to serving you again!

Helpful
May 22, 2024

Isaiah Martinez provides the best automotive services - ever! A true professional representing MB The Woodlands! More

by genomigliaccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Report | Print
May 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Geno! We're thrilled to hear that you had such a positive experience with Isaiah Martinez at MB The Woodlands. We strive to provide top-notch automotive services and it's great to know that we hit the mark for you. We appreciate your support!

Helpful
May 18, 2024

Katherine Stern is the best salesperson I have worked with in a long time. She really cares about you and your needs. After you purchase your car she is still there for you. I couldn't be more pleased. G More

by Mylilpookie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Mercedes-Benz of the Woodlands responded

Mylilpookie7, thank you for sharing your positive experience with Katherine! We're thrilled to hear she provided exceptional service and continues to support you even after the sale. We appreciate your kind words and look forward to assisting you with your next purchase. Thank you for choosing us!

Helpful
May 17, 2024

Professional and efficient as always. Thank you for providing loaners during a time when other dealers are not. MB of the Woodlands is still the best in Houston. They usually have the bes More

by AuthorDCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Author. We are delighted to hear that you had a positive experience with us at MB of the Woodlands. We appreciate your loyalty and look forward to serving you again in the future.

Helpful
1
2
3
...
162