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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

September 06, 2023

Large selection,sales people were very helpful and professional , finance was easy my wife and I are very happy with both of the vehicles that we just bought More

by s.plamondon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Staff
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Very friendly an helpful. On top of things get at explaining how things work. Get experience all around More

by katbrown283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

I was referred to Merchant from another dealer. They didn't have the work truck I was looking for so they sent me over to Merchant. Sure enough the truck I was looking for was right on the lot. Spo More

by Markmcardle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

im still waiting for the vehicule i purchase . My finance is paid and im paying for insurance. Really sadden by the amount of time im having to wait, At this point i will never buy another vehicu More

by dmcdrywallsystemsinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Semir Hasanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Wolfe, Timothy Randlett, Josh Gagnon
Sep 05, 2023 -

Merchants Auto responded

Hello- I believe you already spoke with your sales rep regarding this issue, and everything should be resolved, if you wouldn't mind updating your review to reflect this conversation, we would greatly appreciate it. Thanks- The Merchants Team

August 30, 2023

Kurt was friendly, supportive and helped with all questions, even answering most prior to asking. Would recommend them to anyone and will come back. More

by MATT.BERGERON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gagnon
August 30, 2023

Easy and successful car shopping experience. I told them what I was looking for. They found something on the lot that met my expectations. Very stress-free experience. More

by wrm11130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Richard was great, he didn't pressure me into making a decision right away and he was kind. Markus in finance answered all my questions and walked me though everything. Good experience overall! More

by asroberts21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

I found everyone there friendly, helpful and knowledgable, especially Michael Koltz who went above and beyond to fit me with the right vehicle. More

by nmcgregor1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Koltz, our salesperson.
August 28, 2023

For buying my first car it was super easy and Lisa Petrucelli was super helpful. More

by kempalisha22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Cory was great and helped me get into a car that would suit me and my needs More

by sherrilljohnson8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
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