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Metro Ford of OKC - Service Center
Oklahoma City , OK
765 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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765 Reviews of Metro Ford of OKC - Service Center
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April 27, 2024
Had my Ford focus towed for a diagnostic test for transmission problems they told me the car wouldn't start need a battery said nothing was wrong with the transmission they said I also had a oil lea transmission problems they told me the car wouldn't start need a battery said nothing was wrong with the transmission they said I also had a oil leak from a gasket needed a strut or something on the axle wanted 2500.00 I did get the car started and of course my overheating transmission warning light came on when back out there talked to the service manager about some recall work the did on my door latch that won't lock now and about my transmission he was nice and said I can bring it back because he has a better transmission mechanic and about the door latch well I paid a 180.00 already and of course he said they would chargee to check out the transmission but i can't afford to have it towed back out there so I'll just have to charge it to the game and take the lost More
by davisevonne57
Employees Worked With
Helpful April 27, 2024
Denise is always great with taking care of my truck. She always explains what I need and goes above and beyond. She always explains what I need and goes above and beyond. More
by JGROVE1965
Verified CustomerEmployees Worked With
April 22, 2024
best experience I've ever had with a service department. Justin and Todd were very communicative from start to finish. Justin and Todd were very communicative from start to finish. More
by tonyr5
Employees Worked With
March 31, 2024
I had an appointment and arrived on time, but as told it would be 1.5 hours because there were two others ahead of me. I would have scheduled a different day if I’d known they were triple booked. would be 1.5 hours because there were two others ahead of me. I would have scheduled a different day if I’d known they were triple booked. More
by Andrea44
March 29, 2024
They were friendly, fast and got my car working correctly again. Good communication, kept me informed of services performed again. Good communication, kept me informed of services performed More
by artisticglass
March 21, 2024
Great service and communication prompt callback and scheduling. Was in and out as quickly as told. scheduling. Was in and out as quickly as told. More
by dodom0
Employees Worked With
March 21, 2024
I was able to use some of my points for my service and I was treated as if I was a cash customer. Everyone was very courteous and helpful. was treated as if I was a cash customer. Everyone was very courteous and helpful. More
by BOBSHELTON11
March 19, 2024
My second great car buying experience from Metro Ford of OKC. My salesman Ellsworth is the man, and made sure everything was taken care of for my out-of-state car buying experience. OKC. My salesman Ellsworth is the man, and made sure everything was taken care of for my out-of-state car buying experience. More
by nenom1
March 13, 2024
I was quite impressed with Metro Ford. Prior to using them, I was using another dealership that had since closed down. The other dealership made me feel inadequate and always tried to get Prior to using them, I was using another dealership that had since closed down. The other dealership made me feel inadequate and always tried to get over on me. I did not feel this way dealing with Metro Ford. More
by rush
Employees Worked With
Chance
March 11, 2024
Justin is always polite even when I have a million questions. Thank you for all your hard work. questions. Thank you for all your hard work. More
by aknapp
