I have purchased many new cars including multiple BMW's, a Mercedes-Benz, and several other mid to high end cars. This is the first time I have ever purchased a car and felt good about the entire transaction. From the initial contact with Sean Cahill (my sales person) through my initial weeks of ownership, I cannot give a higher recommendation than that which I give to Mullinax Ford in Apopka. I told them the car that I was interested in which they had listed in their inventory and Sean proceeded to tell me about the features of this car including a tgest drive in a "runner" vehicle equipped with near identical options.
I believe the key to the wonderful buying experioence I had was due to the knowledge of Sean who had been in the service department of Mullinax Ford for 13 years prior to him joining the sales team.
The vehicle I wanted (color, equipment) had not yet arrived in the dealer inventory; however, my current vehicle was appraised and valued and the price of the desired car was presented to me and the deal was at least as good as I expected. When the car did arrive, Sean and I set up a time for us to meet where my better half could be present (many many hours of work). The appointment was for 7 P.M. on a Wednesday evening. Although I did suffer a minor case of writers cramp from signing all of the government required forms, we managed to leave the dealership a little over an hour later. Again, Sean went over our vehicle with us and thanked us for the opportunity to hell us meet our vehicle desires.
After the fact, Sean has contacted us several times to see how our continued Mullinax Ford experience is happening and if we had any questions that he could help us with. This service is superior to either of the BMW dealers or the Mercedes-Benz dealer where we purchased new cars. As you thank me for the sale, I thank you for making this a totally pleasant experience.
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