Niello BMW MINI

Very respectful. Made my daughter a part of the conversation! Took us on a test drive even though we weren't buying today. I'm gonna keep in touch specifically with E Made my daughter a part of the conversation! Took us on a test drive even though we weren't buying today. I'm gonna keep in touch specifically with Elyas in the coming months as I choose what model I'm most interested in. Definitely going back to this dealership soon. More

My experiences with Nielo BMW MINI was good. We had a little miss communication with our down payment, but you all were very nice and it was resolved. I just made an appointment with John to hel We had a little miss communication with our down payment, but you all were very nice and it was resolved. I just made an appointment with John to help me understand all the technical possibilities of my 2022 Mini SE. Just want to thank all the great people that helped me purchase my new baby. Roxanne Lloyd More

It was a pleasure working with both of them to complete the purchase of our new car. They were very professional and knowledgeable, which made the entire process painless. the purchase of our new car. They were very professional and knowledgeable, which made the entire process painless. More

Great dealership. Fun, knowledgeable, professional. This is my second car from them. Will use them for my next car Fun, knowledgeable, professional. This is my second car from them. Will use them for my next car More

Had a good experience and I'm enjoying my (used but new for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the best deal I could get including financing, warranty and extra ding-dent protection for my vehicle. Great guys to work with! :) I did have some concerns about a few fault codes on the car I purchased. Unfortunately, management never addressed my concerns, even after I sent multiple emails inquiring about it. However.... HUGE shout out to the shop foreman~! (cool tats and great guy!) He was able to immediately help me with my concerns. He verified the existing codes were miscommunications in the cars computer due to the vehicle's battery being disconnected multiple times. He did all that in about 10mins. I'm extremely grateful for his help. More

The experience was great and smooth, I had a pleasant time purchasing from them. Thanks time purchasing from them. Thanks More

Worked with me patiently to complete my lease. Finance was flexible when I did have issues and were able to come to compromises which were workable for me. Finance was flexible when I did have issues and were able to come to compromises which were workable for me. More

Everything was handled efficiently, knowledgeably, and politely. Excellent service in all ways. In 16 years of coming to Niello, have never been disappointed. Great job, guys! politely. Excellent service in all ways. In 16 years of coming to Niello, have never been disappointed. Great job, guys! More

We expected a higher end experience from this dealership. Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We did elevate the problem and were helped out by upper management but I cannot recommend doing business here. More

Everyone I interacted with was nothing but helpful. Ali was knowledgeable and accessible. I feel I got a decent deal. Ali was knowledgeable and accessible. I feel I got a decent deal. More