Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,167 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,167 reviews
May 03, 2025
All the team at the dealership was professional and courteous. I had a great experience! courteous. I had a great experience! More
by SABRI1
Verified Customer
May 02, 2025
Matt Wirth is very courteous and helpful and available to help me. I especially receiving a loaner car for almost one week. My car was washed and clean when I picked it up. help me. I especially receiving a loaner car for almost one week. My car was washed and clean when I picked it up. More
by dorothylapera4
Employees Worked With
May 01, 2025
Great communication on time answering would recommend go back there any time great first time experience back there any time great first time experience More
by TTHOMASHARRIS
Employees Worked With
April 28, 2025
Brent was professional and courteous. After returning my vehicle, service department did not wash new tires. Considering the amount of money for replacement of tires, they should at least After returning my vehicle, service department did not wash new tires. Considering the amount of money for replacement of tires, they should at least offer to wash them. More
by rrlara007
Employees Worked With
April 28, 2025
Brent was professional and quick to answer my calls and answered all my questions great service. answered all my questions great service. More
by LBAT05
Employees Worked With
April 28, 2025
Seamless maintenance from dropping the vehicle off to the Lyft ride to work to the Lyft ride back to the dealership. Could not be better!!! Lyft ride to work to the Lyft ride back to the dealership. Could not be better!!! More
by LISAJ365
Employees Worked With
April 28, 2025
Again, Always a Pleasure working with the staff of Niello VW. I called Travis the day before my appointment and Travis explained to me exactly what I needed to expect. When I met him the next day with my c VW. I called Travis the day before my appointment and Travis explained to me exactly what I needed to expect. When I met him the next day with my car he had a loaner car waiting for me since he knew how long and troublesome the software upgrade can be. Travis kept me informed about my car throughout the entire time it was at Neil VW. Travis let me know when my car was ready for pickup and followed up with me later the next day. Thank you Travis!! More
by HLANDY54
Employees Worked With
April 27, 2025
Super friendly and helpful team that was patient will all of our questions Did a great job. of our questions Did a great job. More
by EWINTSCH
April 26, 2025
Ron was so sweet. I was having a bad day on due to being rear ended on my way to get my car serviced. He was very empathetic and understanding of me crying and made my I was having a bad day on due to being rear ended on my way to get my car serviced. He was very empathetic and understanding of me crying and made my drop off and service very smooth. Ron is always so helpful and nice. More
by VALENTINETAJAI
Employees Worked With
April 26, 2025
Excellent friendly service. Thank you for your knowledge, courtesy, and attentiveness to my specific needs. Thank you for your knowledge, courtesy, and attentiveness to my specific needs. More
by hosumare
Employees Worked With
Jacob Smull was so nice and helpful. I appreciated that he did not high pressure me.
