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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.7
1,603 Reviews
Call Service Center (817) 345-6175

1,603 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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June 04, 2024

My advisor (Tommy) was incredibly informative and professional. He let me know all of my options before services were rendered. A great dealership with excellent products and services! I would not he More

by garrett.adams14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Tommy and our dealership. We appreciate your recommendation and look forward to assisting you with any future automotive needs.

Helpful
June 04, 2024

My advisor Christopher Cosby was very helpful and kept me updated on time and the service on my car. He was knowledgeable regarding what was done to my car and what is recommended. More

by Hien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cosby
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Christopher Cosby is a valued member of our team, and we're thrilled to hear about your positive experience. We look forward to serving you again in the future!

Helpful
June 04, 2024

Great Customer Service. Well spoken and took care of my needs and answered all my questions More

by Heights.Natoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. If you ever have any more questions or need assistance, don't hesitate to reach out. Drive safely!

Helpful
June 04, 2024

Clean, knowledgeable & the same staff as for the six years that they have serviced my vehicle! They only vehicles service needs… More

by Mikennorgan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and loyalty over the years! We're glad to hear that you've had positive experiences with our team and services. We look forward to serving you for many more years to come.

Helpful
June 04, 2024

The service department is always fast and friendly with fair prices. Never had a problem with any repair work. More

by Mehindman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lit
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experiences with our service department. Your satisfaction is our top priority, and we look forward to providing excellent service for all your future automotive needs.

Helpful
June 04, 2024

The service department has an awesome team friendly and courteous. Always reliable to work with More

by Jo_Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. We appreciate your support and look forward to serving you again in the future!

Helpful
June 04, 2024

Eric Hernandez was my service advisor and was a true professional. Big thanks to him More

by Brian.tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Abugoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hernandez
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Eric provided you with exceptional service. We'll make sure to pass along your appreciation to him. We look forward to serving you again in the future!

Helpful
June 03, 2024

I had a good experience with my service advisor, Eric Martinez. Nothing more to say. More

by Cmarsh0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear Eric provided you with excellent service. We appreciate your support and hope to serve you again in the future.

Helpful
June 03, 2024

Great service and response they got my car ready when they said they would. Thanks More

by Jpjrpatin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out. Drive safely!

Helpful
June 02, 2024

Always receive excellent service at Norm Reeves and Nathaniel was my Service writer, he kept me updated on my car. Thank 😊 More

by rartist01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Nathaniel provided you with excellent service and kept you informed throughout your visit. We appreciate your continued support and look forward to serving you again in the future.

Helpful
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