Ourisman Fairfax Toyota

Great service all around! Had a repeat issue with our Quest. This crew went out of their way to make sure everything was working as it is supposed to. Great experience and no c Had a repeat issue with our Quest. This crew went out of their way to make sure everything was working as it is supposed to. Great experience and no cost. Their guarantee is the BEST! More

Professional /economical work I went for my siena repair with expectation of a lot of work needed. Service adviser and took a test drive and diagnosed the problem, which came out t I went for my siena repair with expectation of a lot of work needed. Service adviser and took a test drive and diagnosed the problem, which came out to be way less than what I was expecting. Repairs were done in timely fashion and I was kept in the loop at every step of repair. Service advisor saved me lot of money by just doing the needed repair. Thanks service department. More

Service performed Everything was accomplished on time and as anticipated. The staff was friendly. The staff was helpful. All of my questions and concerns were promptly Everything was accomplished on time and as anticipated. The staff was friendly. The staff was helpful. All of my questions and concerns were promptly answered by Simon. More

4Runner 45k service Service was quick and waiting area made it easy for me to check and answer emails. Car wash made her look beautiful again! Thanks and I look forward Service was quick and waiting area made it easy for me to check and answer emails. Car wash made her look beautiful again! Thanks and I look forward to my next visit. More

Best service visit ever Quick, efficient, friendly. Waiting area was comfortable, quiet, clean and with a nice restroom, also very clean. Love the free 5,000 mile service a Quick, efficient, friendly. Waiting area was comfortable, quiet, clean and with a nice restroom, also very clean. Love the free 5,000 mile service and the included car wash. Thank you! More

Great Service from Ourisman Toyota. Great service from the time I called fr an appointment and the car was delivered. Service Manager Melanie Webster was courteous, friendly, and profes Great service from the time I called fr an appointment and the car was delivered. Service Manager Melanie Webster was courteous, friendly, and professional. You take care of all my vehicles and will continue to do so. More

Routine Service for Highlander I scheduled my Tuesday morning appointment on Monday afternoon. My service representative, Carroll Hyman, met me when I arrived early and got me chec I scheduled my Tuesday morning appointment on Monday afternoon. My service representative, Carroll Hyman, met me when I arrived early and got me checked in. He described everything involved with this service and provided me with an estimate. He notified me as the service was nearing completion and then when my car was ready for pickup. He also reviewed my next upcoming service so I would know what to expect the next time. Great service and communication as always. More

Always great! We have purchase 7 cars over the years from Ourisman Fairfax Toyota. Always a happy visit. The staff always goes the extra mile. We will being goin We have purchase 7 cars over the years from Ourisman Fairfax Toyota. Always a happy visit. The staff always goes the extra mile. We will being going back next time as well. More

A service center i can count on! Knowledgable service techs, friendly, great customer service, quick turn around time for work completed, convenient location to work and convenient sh Knowledgable service techs, friendly, great customer service, quick turn around time for work completed, convenient location to work and convenient shuttle service available as well. More

Service was awesome - not so sure about the truck itself I need to be careful of separating my experience of my vehicle from my experience of O.F.T. They did an excellent job diagnosing and repairing the pro I need to be careful of separating my experience of my vehicle from my experience of O.F.T. They did an excellent job diagnosing and repairing the problem. The extras (e.g. no hassle loaner car) were handled EXTREMELY quickly, and I was kept in the loop the entire time. More