Ourisman Fairfax Toyota

Great Late Service I received a check engine light 1 evening after leaving my job in Fairfax and I thought I would have to come back the next day for service. After expl I received a check engine light 1 evening after leaving my job in Fairfax and I thought I would have to come back the next day for service. After explaining my check engine light issue, I talked with Simon Lumpkin, the Service Adviser, he asked if I wanted the car looked at that evening. I was shocked. Before I could sit down in the waiting area, my car was on it's way to the service bay. In 10 minutes, Simon came back with the diagnosis and asked if I wanted the car fixed that evening. I was shocked again. Simon gave me the option of a loaner car so I wouldn't have to wait so I took that offer and picked my car up the next day. My car was finished as promised and there were no other problems. Thanks again to Simon and the Toyota team. More

25,000 mile service All support was flawless. Vehicle continues to reward my choice...David Lincham explained extended service details and future support including road s All support was flawless. Vehicle continues to reward my choice...David Lincham explained extended service details and future support including road service. Time in waiting room was minimum. More

Great Service Dane was very helpful and very friendly. Kept me informed through the entire process and checking in on both myself and other clients he was helping Dane was very helpful and very friendly. Kept me informed through the entire process and checking in on both myself and other clients he was helping regularly to keep us informed of the progress of our service. More

Simply the Best! The service was great like I knew it would be, I was treated like a number 1 customer. I would not change anything you are simply the BEST! Thank You The service was great like I knew it would be, I was treated like a number 1 customer. I would not change anything you are simply the BEST! Thank You More

Confused see below I came in with no Bright Lights, Was told it was fixed but when it got dark on the way home they weren't. I advised that there might have been a loos I came in with no Bright Lights, Was told it was fixed but when it got dark on the way home they weren't. I advised that there might have been a loose connection. Was told that that was what was wrong but again, when it got dark as I got home, I tried the bright light switch and lights did not change. More

Corolla purchase It was a pleasure purchasing my Corolla with Adam and Emmad. The purchase was efficiently done. Adam my sales person was kind , helpful, and very atte It was a pleasure purchasing my Corolla with Adam and Emmad. The purchase was efficiently done. Adam my sales person was kind , helpful, and very attentive. He listen to my needs, addressed my concerns, and guided me to a car that best fit my needs. He was very personable and professional. Emmad thourouly explained the paperwork adressing all my questions and financial concerns professionaly. The buying process was quick and efficient. I would highly recommend. More

Great Have had my toyotas serviced here since 1999. 99 avalon, 2002 tundra, 05 avalon & 14 venza. Still have the tundra &. venza. Chris selby has been se Have had my toyotas serviced here since 1999. 99 avalon, 2002 tundra, 05 avalon & 14 venza. Still have the tundra &. venza. Chris selby has been servicing my vehicles since 2005. Excelent mechanic More

Efficient and pleasanto The dealership appears to be a very well oiled machine. Everyone works together to make the patrons' visit very pleasant. My service was completed in The dealership appears to be a very well oiled machine. Everyone works together to make the patrons' visit very pleasant. My service was completed in a very timely and professional manner. More

New Toyota I got a fair deal with new car a was looking to purchase. Tony and the staff was very patient and helpful with me in the purchase process. they assist I got a fair deal with new car a was looking to purchase. Tony and the staff was very patient and helpful with me in the purchase process. they assisted me with all the questions I had. More

Quick & easy The appointment time and date were at my first request, and the car was in and out in forty minutes. Sure, it was only and oil change and fluids chec The appointment time and date were at my first request, and the car was in and out in forty minutes. Sure, it was only and oil change and fluids check, but I barely had time to drink a cup of free fresh-brewed coffee!! More