Ourisman Fairfax Toyota

excellent, always exceeds expectations Speedy, very polite, excellent service, always exceeds expectations, great to receive emailed quote and fast telephone calls - 100% excellent, would h Speedy, very polite, excellent service, always exceeds expectations, great to receive emailed quote and fast telephone calls - 100% excellent, would highly recommend this service center to everyone - my husband is due to get a new car and because of the high level of service - he will be looking at Toyota for the first time More

Sean and Dean were wonderful. Thank you! I always bought Toyota's but I had to get a ford. Now I see the differences. I guess I got spoiled by Toyota dealer. I always bought Toyota's but I had to get a ford. Now I see the differences. I guess I got spoiled by Toyota dealer. More

15K mile check up with oil change From making the reservation (and with my last minute change of time) to the service I received from Sean, it could not have gone better. From making the reservation (and with my last minute change of time) to the service I received from Sean, it could not have gone better. More

Nice experience as usual I must have picked a slow time and/or slow day. I thought it would take about 2 hours and it took exactly that. I would suggest however that you cha I must have picked a slow time and/or slow day. I thought it would take about 2 hours and it took exactly that. I would suggest however that you change the channel on the TV. It's been on that same disgusting channel for over 4 years now. I don't know how much more of The View I can take. Those ladies are bitter and toxic. Can't you play just regular movies? No news, none of that. Get some cheap $1 DVDs or play it through your cable service. More

Always a great job! The service writer is always helpful and polite. Service is quick. Waiting area is comfortable with drinks and pastries provided. Been coming here for The service writer is always helpful and polite. Service is quick. Waiting area is comfortable with drinks and pastries provided. Been coming here for years and am never disappointed. More

state inspection Mr. Beunier was very nice. Sept is the month for my state inspection----I was finished in half an hour. The greeter was also quick in finding a servi Mr. Beunier was very nice. Sept is the month for my state inspection----I was finished in half an hour. The greeter was also quick in finding a service person to help me. More

Met or exceeded all my expectations without my demanding I was impressed by the responsiveness of the service rep (Brian Croy). He kept me apprised of the progress of the service, advised me as to my option I was impressed by the responsiveness of the service rep (Brian Croy). He kept me apprised of the progress of the service, advised me as to my options regarding needed repairs, voluntarily identified rebates, discounts, etc without my demanding them. At this point, the car operates beautifully, and is clean (inside and out, and under the hood too) -- which is what I have come to expect from Ourisman. Keep up the good work. Merle Mulvaney More

David Lineham Gave Superb Service I spent $3,400 on my suspension.,David gave me great advice, helped me consider options, and took care of things pro-actively. I have been delighted w I spent $3,400 on my suspension.,David gave me great advice, helped me consider options, and took care of things pro-actively. I have been delighted working with him. Thank you Dave! Priscilla Luera Customer since 2009 More

Service @ Ourisman I always enjoy receiving Toyota service maintenance at Ourisman Fairfax. From the receptionist to the guy that gets my vehicle, they are all professi I always enjoy receiving Toyota service maintenance at Ourisman Fairfax. From the receptionist to the guy that gets my vehicle, they are all professional and courtesy. Maurice, my technical advisor is the best. He is a no-nonsense kind-of guy and will work with me to ensure I get the best value for my money. I also appreciate having the vehicle cleaned after the service has been completed. Anyways a plus and one of the many things that keeps me coming back. I really like my SUV, and you guys take good care it! Thanks! More

Service and Sales Departments Excellent customer service both sales and service. Friendly and informative. Oleg went above and beyond to assist my wife and I. The service departmen Excellent customer service both sales and service. Friendly and informative. Oleg went above and beyond to assist my wife and I. The service department was extremely busy but I was taken care of in a timely fashion. More